Note: The job is a remote job and is open to candidates in USA. Raas Infotek is recruiting for an unnamed client seeking a Senior Managed File Transfer (MFT) Engineer. The role focuses on administering and supporting enterprise MFT platforms, leading upgrades and migrations, automating operations, troubleshooting production issues, and guiding offshore teams.
Responsibilities
- Engineer, administer, maintain, and support enterprise Managed File Transfer platforms, primarily Axway SecureTransport 5.x
- Provide operational support for all MFT production incidents, service requests, problems, and technical tasks, ensuring timely troubleshooting and resolution
- Administer and support Axway Sentinel for monitoring and troubleshooting file transfer activities
- Lead and execute Axway SecureTransport platform upgrades, including planning, implementation, testing, troubleshooting, and post-upgrade validation
- Develop and implement automation solutions to reduce manual operational activities and improve the reliability and efficiency of MFT services
- Utilize Axway SecureTransport APIs for administration, integration, automation, monitoring, and operational activities
- Configure and troubleshoot secure file transfer protocols, including SFTP/SSH, FTPS, and HTTPS
- Perform detailed log analysis and troubleshooting, correlating events across MFT components, operating systems, networks, and applications to identify root causes
- Use Splunk for log searching, monitoring, troubleshooting, incident investigation, and operational analysis
- Support PGP encryption and decryption requirements, including troubleshooting encryption/decryption failures, key-related issues, and file-processing problems
- Participate in application and MFT platform migrations involving RHEL/Linux operating system upgrades, including migration planning, compatibility analysis, testing, implementation, and post-migration validation
- Troubleshoot end-to-end file transfer issues involving authentication, SSH keys, certificates, encryption, network connectivity, permissions, and application configurations
- Provide technical leadership and guidance to offshore engineering and support teams, including technical troubleshooting, knowledge sharing, and issue coordination
- Work closely with internal business units, application teams, infrastructure teams, security teams, and customers to implement and support file transfer requirements
- Participate in production incident management, problem management, and root cause analysis (RCA) for critical MFT issues
- Identify opportunities to improve platform stability, monitoring, automation, operational efficiency, and support processes
- Create and maintain technical documentation, operational procedures, troubleshooting guides, and knowledge articles
Skills
- 7–10 years of IT experience , with strong hands-on experience supporting enterprise Managed File Transfer platforms
- Strong expertise with Axway SecureTransport 5.x
- Hands-on knowledge of Axway Sentinel
- Strong knowledge of Axway SecureTransport architecture, administration, configuration, and troubleshooting
- Experience performing SecureTransport platform upgrades and migrations
- Strong understanding of secure file transfer protocols including SFTP/SSH, FTPS, and HTTPS
- Experience with Axway SecureTransport APIs and API-based administration or automation
- Strong knowledge of PGP encryption/decryption concepts, key management, and troubleshooting
- Strong knowledge of Linux/RHEL , including experience supporting application migrations or operating system upgrades
- Experience with Splunk and log analysis for troubleshooting production issues and monitoring file transfer environments
- Good working knowledge of AWS and the ability to troubleshoot cloud infrastructure, connectivity, storage, and application-related problems
- Experience with scripting and automation of operational and administrative activities
- Strong understanding of certificates, SSH keys, authentication methods, encryption, networking, and security concepts related to MFT
- Strong analytical and troubleshooting skills with the ability to independently resolve complex production issues
- Ability to act as a self-starter, take ownership, and drive technical issues through resolution
- Ability to lead and provide technical guidance to offshore teams
- Strong written and verbal communication skills with the ability to work effectively with both technical teams and business stakeholders
- Strong leadership qualities to lead a team and ensure smooth operations
- USC/GC- Only W2
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