Note: The job is a remote job and is open to candidates in USA. ClearJet is a Series B parcel logistics company that uses underutilized capacity in existing shipping networks to move packages faster and more affordably. The Product Manager, Client Experience will own client-facing product surfaces, including self-serve signup, onboarding, and shipment visibility, while also handling design, translating needs into specifications and prototypes, and collaborating with engineering to ship and iterate quickly.
Responsibilities
- Own the client-facing experience: self-serve signup, onboarding, and shipment visibility/tracking
- Own design for these surfaces yourself, using AI tools to move fast
- Turn customer and business needs into specs and prototypes engineering can build from directly
- Ship weekly with engineering and iterate on real usage data
- Be the clear, reliable voice for Client and Sales teams on what's shipping and what's changing
Skills
- • 2-3+ years of PM, design, or related experience. Product sense matters more than years
- • Real design instinct and comfort using AI tools to design and spec without a designer
- • A bias toward speed and ambiguity over process
- • Plain-language communication, especially with non-technical, client-facing teams
- 1. Austin, TX, United States
- Remote-first (Austin preferred)
Benefits
- Remote-first work arrangement (Austin preferred)
Company Overview