Note: The job is a remote job and is open to candidates in USA. Laerdal Medical is a healthcare technology company seeking a Product Manager, AV Solutions to lead its Audio Visual solutions portfolio across North America. The role owns product strategy and lifecycle management while coordinating development, testing, technical support, documentation, training, vendor management, and cross-functional product launches.
Responsibilities
- Own the AV product roadmap and portfolio strategy for North America
- Identify emerging technologies, market opportunities, and product enhancements
- Define requirements and lead the lifecycle management of AV hardware and software solutions
- Manage AV catalog offerings and turnkey solution packages
- Lead new AV solution development from requirements through launch and market release
- Define compatibility, integration, and performance requirements for AV technologies
- Support sourcing, product in-phasing/out-phasing, and component lifecycle management
- Ensure solutions are commercially ready and aligned with customer needs
- Manage testing and validation processes for AV hardware and software
- Establish testing standards and benchmarking environments to ensure solution reliability
- Develop troubleshooting tools and methodologies to identify hardware, software, and network issues
- Serve as the primary technical resource for AV-related escalations and support
- Maintain product specifications, master data, and technical documentation
- Communicate product releases, updates, and lifecycle changes across the organization
- Develop and deliver training programs for field service teams and key stakeholders
- Ensure internal and customer-facing resources remain accurate and up to date
- Partner with Supply Chain and Manufacturing to support forecasting, inventory planning, and hardware availability
- Manage relationships with AV vendors and technology partners
- Identify sourcing opportunities and mitigate supply risks
- Conduct ongoing forecast reviews and support annual planning activities
- Partner with Product Management, Software Development, Field Services, Sales, Marketing, Logistics, and Project Management teams
- Drive alignment across stakeholders to support product launches, implementation, and customer success
- Act as the primary point of contact for AV hardware standards, processes, and best practices
- Gather Voice of Customer feedback to drive product improvements and innovation
- Monitor market trends, competitive activity, and emerging technologies
- Translate customer and market insights into product strategies and investment priorities
Skills
- Bachelor's degree in Business, Engineering, or a related field
- 5+ years of AV industry experience, including expertise with AV standards such as Dante, NDI, RTSP, VISCA, UVC, and AV software solutions
- 3+ years of product management experience, preferably supporting software-integrated hardware, AV technology, or IoT solutions
- Ideal candidate must reside in the continental US, willing to work East Coast hours
- Ability to travel up to 30%
- Experience sourcing and integrating third-party hardware into customer-facing solutions
- Proven track record of bringing technical products to market
- Strong understanding of hardware integration, device communication protocols, and connected technologies
- Experience managing vendor and supplier relationships
- Excellent communication, presentation, project management, and stakeholder engagement skills
- Ability to balance technical expertise with market and customer insights to drive product direction
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word
- Experience defining product requirements, prioritizing roadmaps, user testing, and product validation
- Demonstrated ability to work collaboratively across technical, commercial, and operational teams
- Familiarity with AI and emerging technologies to support product innovation, operational efficiency, and customer value
Benefits
- Generous PTO & Holidays
- Comprehensive Medical, Dental, and Vision
- HSA & FSA Account Options, with employer HSA contribution
- 401k with Employer Match & Profit Sharing
- Tuition Reimbursement
- Wellness Reimbursement Program
- Professional Development Opportunities
- Pet Insurance
- Subsidized Cafeteria in NY based office
- Eligible for 9% annual bonus
Company Overview
Company H1B Sponsorship