Note: The job is a remote job and is open to candidates in USA. Universal Background Screening is hiring a Product Manager to own core products end to end and help shape and launch new capabilities. The role translates complex customer and business problems into product direction and works cross-functionally to deliver and improve compliance-focused workforce products and workflows.
Responsibilities
- Own product areas from discovery through launch, iteration, and ongoing improvement
- Translate ambiguous customer and business problems into clear product requirements, priorities, and roadmaps
- Work closely with engineering and design throughout the product development lifecycle
- Partner with operations, compliance, sales, customer success, and other stakeholders to understand workflows and identify opportunities for improvement
- Define product requirements, user stories, acceptance criteria, and success metrics
- Make thoughtful tradeoffs across customer experience, compliance requirements, technical constraints, operational complexity, and business impact
- Use customer feedback, product data, and operational insights to guide product decisions
- Identify opportunities to apply AI, automation, and intelligent workflows to customer-facing products and internal processes
- Develop a strong understanding of APIs, integrations, data flows, and system dependencies to work effectively with engineering
- Support product launches and ensure cross-functional teams understand what is changing, why it matters, and how it should be used
Skills
- 3+ years of experience in product management or a closely related product role
- Experience owning software products or major product features from discovery through launch
- Strong ability to break down complex or ambiguous problems into structured product decisions and executable plans
- Experience working closely with software engineering teams
- Strong written and verbal communication skills
- Ability to work effectively across technical, operational, and business teams
- Experience using customer feedback, data, and qualitative research to inform product decisions
- Strong attention to detail and comfort working in complex, regulated, or operationally intensive environments
- Experience in HR technology, background screening, identity verification, credentialing, compliance technology, or occupational health screening
- Experience with applicant tracking systems, HRIS platforms, or other workforce technology
- Experience with APIs, integrations, workflow automation, or technically complex B2B SaaS products
- Experience building or launching AI-enabled, automation-focused, or agentic products
- Experience working in regulated industries or with products that require careful handling of compliance and policy requirements
- Experience partnering closely with operations teams and improving workflows with high levels of manual complexity
- Familiarity with product analytics, experimentation, and defining measurable product outcomes
Company Overview
Company H1B Sponsorship