Note: The job is a remote job and is open to candidates in USA. The Law School Admission Council (LSAC) advances access, equity, and fairness in law school admission and supports the legal education community. LSAC is seeking a Product Manager to own the LSAC Advising Portal, translating advisor and prospective law student needs into product priorities, requirements, and improvements. The role also builds relationships with prelaw advisors, supports community engagement, and represents LSAC at relevant events.
Responsibilities
- Owns the Advising Portal product backlog: creates, prioritizes, and maintains an actionable list of features, improvements, and fixes aligned with product strategy
- Seeks advisor input through direct relationships, structured feedback channels, and community engagement, and translates those needs into product requirements
- Defines acceptance criteria for new features and ensures they are clearly understood by the development team
- Works closely with the software development team throughout the product lifecycle, providing clarification and making scope decisions as questions arise
- Directs user acceptance testing (UAT), coordinating with Prelaw Engagement staff who support testing, bug tracking, and customer feedback
- Participates in sprint reviews and agile ceremonies with the development team
- Monitors product usage and advisor feedback to measure performance, identify problems, and inform future product decisions
- Researches tools, market trends, and adjacent products serving advisors and prospective law students to inform the product roadmap
- Creates and delivers product updates and status reports to users and internal stakeholders
- Builds and maintains relationships with prelaw advisors across institution types
- Coordinates with the Director of Prelaw Advising on community engagement strategy, communications, and programming, executing relationship work within that framework
- Represents LSAC at advisor-facing and prelaw-facing events, including professional development webinars, conferences, and the Resource Center at LSAC Law School Forums
- Supports onboarding of new advisors into the Advising Portal and serves as an escalation point for advisor questions about the product
- Contributes subject-matter expertise to Prelaw Engagement initiatives, presentations, and content serving advisors and prospective law students
Skills
- Strong candidates will come from prelaw advising, LSAT prep, or law school admission and bring deep, firsthand understanding of how advisors work, what prospective law students need, and how technology can improve engagement and decision making for advisors and prospective law students alike
- The role does not require technical skills, but it does require curiosity about how software gets built and the discipline to translate user insight into clear, prioritized product decisions
- Holds a strong sense of accountability for both individual and team objectives
- Embraces a forward-thinking mindset, contributing to a culture of continuous improvement and creativity
- Excellent time management, prioritization, attention to detail and organization skills
- Deep knowledge of prelaw advising, law school admission, or both, gained through direct professional experience with the communities this role serves
- Demonstrated systems thinking: has built programs, workflows, or reusable resources that serve many people, rather than working only case by case
- Evidence orientation: tracks outcomes, gathers data, and distinguishes between what one person requested and what the community needs
- Track record of completing bounded projects, e.g., programs launched, guides published, event series delivered
- Ability to translate between constituencies that do not share vocabulary, such as advisors, admission professionals, students, and technical teams
- Outstanding communication and presentation skills, including comfort presenting to professional and student audiences
- Strong writing and editing skills, whether drafting from scratch or refining a starting point. This includes the editorial judgment to recognize when a draft's organization or framing is the underlying problem rather than defaulting to sentence-level edits
- Ability to prioritize and to decline or defer requests, with clear reasoning, when they do not serve the product strategy
- Openness to feedback and willingness to revise decisions based on evidence
- Curiosity about how software products are designed and built (no technical skills required)
- Commitment to completing LSAC-provided product training within three months, with ongoing mentorship from LSAC's Product Center of Excellence
- Law degree
- Three or more years of professional experience in prelaw advising, law school admission, or a closely related role serving prospective law students
- Experience gathering and acting on feedback from a professional community
- Occasional travel is expected for this position, including advisor-facing conferences, LSAC Law School Forums, and LSAC staff events
- While performing the duties of this job, the employee must regularly write, read, and communicate effectively, stand; walk, use hands and fingers, handle or feel; and reach with hands and arms
Benefits
- This is a remote position.
- LSAC will provide formal product training and ongoing mentorship through its Product Center of Excellence.
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