Note: The job is a remote job and is open to candidates in USA. Payanywhere, part of North, provides payment processing and merchant services that help businesses accept payments and manage their operations. The Product Manager will own the product lifecycle from discovery through delivery, champion merchant and customer experiences, define performance metrics, and collaborate with cross-functional teams to improve payments products and drive business growth.
Responsibilities
- Manage products through the full lifecycle - from initial inception, discovery, and roadmapping through delivery, deployment, and ongoing optimization
- Champion the merchant and customer experience. Turn complex financial and payment data into actionable, compelling insights that help merchants scale their operations
- Define, document, and review detailed product requirements with UX, engineering, marketing, legal, compliance, and sales stakeholders
- Establish clear success metrics to accurately measure feature adoption, system reliability, and overall product performance
- Facilitate beta testing programs to gather early user feedback and recommend key product and feature improvements prior to full market launch
- Communicate development status, release timelines, and go-to-market strategies across internal teams & external partners
- Develop and write comprehensive training content to ensure internal alignment and equip sales teams with in-depth product knowledge
- Continuously collect, organize, and prioritize feature requests and feedback from merchants, sales partners, and internal organization leaders
- Analyze payment industry trends, market movements, and competitive offerings to inform the product roadmap and establish true product differentiation
Skills
- 4+ years of product management experience, with at least 2 years of fintech / payment-specific product experience
- Experience managing products from initial inception, discovery, and roadmapping through delivery, deployment, and ongoing optimization
- Ability to translate complex metrics into data-informed product improvements that increase user engagement and feature usage
- Ability to objectively evaluate business operations, identify client-facing KPIs, define product differentiation, and position products effectively against competitors
- Exceptional verbal and written communication skills across technical and non-technical teams, including engineering, legal, UX, and sales
- Highly self-motivated problem solver capable of navigating ambiguity independently while collaborating effectively with tenured teams
- BA/BS in a quantitative or technical field
Benefits
- Medical, Dental, & Vision Coverage
- Flexible Paid Time Off
- 401(k) + Match
- Mental Health Support & Well-Being Program
- Paid Maternity & Paternity Leave
- Education Assistance
- Company-funded Lifestyle Spending Account
Company Overview