Note: The job is a remote job and is open to candidates in USA. Waste Connections is a waste management company seeking a Product Manager to lead SMART, its AI-powered route optimization and scheduling platform. The role owns the product vision, roadmap, backlog, and success criteria while translating operational and routing needs into product requirements. The Product Manager will coordinate with operations, business, technical, platform, and data science teams to drive adoption, performance improvements, and measurable business outcomes.
Responsibilities
- Own the SMART roadmap and backlog, including route sequencing and scheduling optimization
- Prioritize features across the pilot, scale, and maintain stages of product builds
- Translate district rules and legacy routing logic into clear, actionable product requirements
- Author clear requirements, user stories, and acceptance criteria for the development team
- Monitor SMART performance and drive post-release improvements
- Partner with platform and data science teams on data and algorithm needs
- Drive district adoption through training, enablement, and change management as SMART scales
- Communicate roadmap progress, dependencies, and business impact to executive sponsors and working teams
- Identify opportunities to strengthen the SMART portfolio and surface new opportunity areas
Skills
- 5+ years of product or program management experience, including AI/analytics or operational technology products
- Experience across all stages of the product lifecycle, from concept through scale and ongoing support
- Familiarity with vehicle routing solutions
- Business acumen to quantify the value of vehicle route optimization
- Strong analytical mindset for navigating business and technical trade-off discussions
- Cloud and data platform fluency (AWS, Databricks, or comparable technologies)
- Experience with Agile delivery and backlog management tools (e.g., Jira, Azure DevOps)
- Assertive presence and the ability to drive alignment across cross-functional teams
- PMP, CSPO, SAFe, or Pragmatic certification a plus
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