Note: The job is a remote job and is open to candidates in USA. Robots & Pencils is an applied AI engineering firm building innovative business architecture. They are seeking a Product Manager to own product delivery for complex Higher Education projects, managing the backlog, defining requirements, and collaborating with engineering and design teams to ensure quality delivery.
Responsibilities
- Own and manage the product backlog, ensuring work is clearly defined, prioritized, and aligned to business outcomes
- Translate business needs and stakeholder requests into structured requirements, user stories, and acceptance criteria
- Partner with engineering and design to ensure requirements are well understood and delivered with quality
- Facilitate sprint planning, backlog refinement, and day-to-day delivery execution to keep the team on track
- Identify and manage dependencies, risks, and scope changes throughout the delivery lifecycle
- Leverage data, user feedback, and team insights to continuously improve the product
- Bring an AI-forward mindset to your daily work, using tools like Claude to accelerate documentation, research, and analysis
- Build and maintain strong relationships with client stakeholders, serving as a trusted partner in delivery
- Communicate progress, risks, and tradeoffs clearly to both technical and non-technical audiences
- Facilitate working sessions, requirement discussions, and decision-making forums with clients and delivery teams
- Own the outcome of the work, not just the tickets — care about what shipped well, not just what got built
- Frame requests in terms of user and business outcomes, not just features
- Contribute to a positive, high-performing team environment through reliability, clarity, and good judgment
Skills
- 3+ years of experience in product management or product ownership
- Experience in the Higher Education space including Colleague ERP, SIS, and LMS platforms
- Strong understanding of agile delivery practices and product ownership responsibilities
- Experience writing requirements, user stories, and acceptance criteria for cross-functional delivery teams
- Experience working directly with clients or external stakeholders
- Strong communication skills across technical and non-technical audiences
- Analytical approach to decision-making using data and user insight
- Proficiency with product and delivery tools (e.g., Jira, Confluence, Miro)
- Demonstrable usage of AI tools to accelerate documentation, research, and analysis (e.g., Claude)
- Experience in a consulting or agency environment is a plus
- Curiosity about prototyping with AI tools (e.g., Claude, Claude Code, Cursor, GitHub Copilot) — willingness to try AI to validate product ideas, even if you haven't done it formally yet
- Experience with process-mapping or documentation tools
- Working familiarity with GenAI fundamentals (LLMs, prompt engineering) — enough to follow technical conversations and ask good questions
- Exposure to AI-powered products as a user, contributor, or observer, and the curiosity to learn how they're built
- Vertical depth in one or more of Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, or Manufacturing
Benefits
- Location: Remote (US or Canada)
Company Overview
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