Note: The job is a remote job and is open to candidates in USA. Universal Background Screening provides background screening, identity verification, occupational health, and workforce solutions. The Product Manager will own core software products end to end, translate complex customer and business problems into product direction, and collaborate with cross-functional teams to deliver compliant, data-informed, and AI-enabled capabilities.
Responsibilities
- Own product areas from discovery through launch, iteration, and ongoing improvement
- Translate ambiguous customer and business problems into clear product requirements, priorities, and roadmaps
- Work closely with engineering and design throughout the product development lifecycle
- Partner with operations, compliance, sales, customer success, and other stakeholders to understand workflows and identify opportunities for improvement
- Define product requirements, user stories, acceptance criteria, and success metrics
- Make thoughtful tradeoffs across customer experience, compliance requirements, technical constraints, operational complexity, and business impact
- Use customer feedback, product data, and operational insights to guide product decisions
- Identify opportunities to apply AI, automation, and intelligent workflows to customer-facing products and internal processes
- Develop a strong understanding of APIs, integrations, data flows, and system dependencies to work effectively with engineering
- Support product launches and ensure cross-functional teams understand what is changing, why it matters, and how it should be used
Skills
- 3+ years of experience in product management or a closely related product role
- Experience owning software products or major product features from discovery through launch
- Strong ability to break down complex or ambiguous problems into structured product decisions and executable plans
- Experience working closely with software engineering teams
- Strong written and verbal communication skills
- Ability to work effectively across technical, operational, and business teams
- Experience using customer feedback, data, and qualitative research to inform product decisions
- Strong attention to detail and comfort working in complex, regulated, or operationally intensive environments
- Experience in HR technology, background screening, identity verification, credentialing, compliance technology, or occupational health screening
- Experience with applicant tracking systems, HRIS platforms, or other workforce technology
- Experience with APIs, integrations, workflow automation, or technically complex B2B SaaS products
- Experience building or launching AI-enabled, automation-focused, or agentic products
- Experience working in regulated industries or with products that require careful handling of compliance and policy requirements
- Experience partnering closely with operations teams and improving workflows with high levels of manual complexity
- Familiarity with product analytics, experimentation, and defining measurable product outcomes
Company Overview
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