Note: The job is a remote job and is open to candidates in USA. Tempus Technologies, a subsidiary of PNC, develops secure point-of-sale payment integration technology and software solutions. The Product Management Senior Manager will define and execute the strategic vision, roadmap, KPIs, and investment priorities for the product portfolio while leading Product Owners and cross-functional stakeholders. The role also drives customer-focused product development, operational efficiency, competitive differentiation, and measurable adoption of artificial intelligence capabilities.
Responsibilities
- Define and communicate the product portfolio vision, strategy, roadmap, and key performance indicators (KPIs)
- Establish portfolio priorities that align with company objectives, customer needs, and market opportunities
- Lead, coach, and develop a high-performing team of Product Owners
- Establish and govern product management standards, operating models, and quality expectations
- Drive quarterly planning, prioritization, and execution across the portfolio
- Partner with stakeholders and cross-functional teams to ensure customer, business, and operational needs are understood and addressed
- Identify competitive gaps, customer pain points, and market opportunities and translate them into product investments
- Evaluate and incorporate AI-driven capabilities that improve customer outcomes, operational efficiency, and portfolio differentiation
- Ensure clear accountability, visibility, and communication for product initiatives, dependencies, risks, and outcomes
- Foster a culture of innovation, continuous improvement, customer centricity, and measurable results
- Responsible for the end-to-end business and financial results for multiple product sets utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience through the leadership of teams managing new and existing products or experiences
- Uses knowledge of emerging technologies to deliver product to customers through all applicable channels. Presents initiatives to gain senior management buy-in. Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals
- Influences product and customer experience trends by monitoring competitors or peer organizations to stay abreact of emerging product and technology trends in the industry. Leads teams responsible for translating concepts or designs into new or improved products, product lines or experiences and recognizes, anticipates and resolves complex operational and process problems that arise
- Evaluates potential product or experience development projects for feasibility and value. Ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery and other internal service partners. Participates in client-facing and external stakeholder activities throughout the product or experience lifecycle. Adheres to company-defined risk appetite as part of the first line of defense. Serves as point of review and sign off for risk management, compliance and audit requirements, as needed
- Manages, motivates and develops one or multiple product lines and managers as well as the performance evaluation process of the Product Development Management team and key contributors. Identifies talent gaps in team and staffs appropriately
Skills
- Collaborating, Competitive Environment, Design Thinking, Emerging Technologies, Innovation, Managing Multiple Priorities, Problem Solving, Product Development Strategy, Solutions Development
- Roles at this level typically require a university / college degree
- Industry experience is typically 8+ years
- At least 5 years of prior management experience is typically required
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
- Bachelors
- Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales
- Higher level education such as a Masters degree, PhD, or certifications is desirable
Benefits
- This role is incentive eligible with the payment based upon company, business and/or individual performance.
- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- A robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level and years of service
- Remote work in select geographic locations, subject to approval by PNC
Company Overview