Note: The job is a remote job and is open to candidates in USA. The Cigna Group provides health, pharmacy, care, and benefit solutions through its Evernorth Health Services division. The Product Management Analyst drives operational efficiency and supports product initiatives through process analysis, documentation, data-driven reporting, and communication. The role partners with product managers and internal teams to manage implementations, resolve issues, validate requirements, and support program enhancements and training.
Responsibilities
- Analyze and optimize processes to evaluate program performance and identify opportunities for efficiency improvements
- Develop presentations and deliver data-driven insights to support program manager communications with clients and senior leadership
- Design and maintain enablement processes and documentation (including SmartSheet) and project plans for key initiatives to ensure smooth adoption of product-related changes and impacts
- Gather and validate business requirements and oversee the implementation of program enhancements across EviCore’s systems, processes, and applications
- Provide advanced issue resolution support by diagnosing root causes, troubleshooting, and implementing solutions to mitigate future risks
- Serve as the primary liaison for client implementations, representing CE Products as the single point of contact throughout the process
- Perform additional duties as needed to support evolving business objectives including but, not limited to pulling reports and/or pathway development
- Assist with operational training preparation for interdepartmental staff interacting with the program
Skills
- Excellent verbal and written communication skills
- Organizational skill to track tasks and completion
- Proficient in Microsoft Office® Suite – PowerPoint, Excel, Word, and Visio
- Ability to work with data and reporting tools to research, organize, and summarize findings
- High technical and functional aptitude for problem solving and process flow management
- Ability to manage time and responsibilities in a fast paced, fluid environment
- Strong interpersonal skills to work as part of a team on large projects
- Self-motivated and high level of personal imitative
Benefits
- Eligibility to participate in an annual bonus plan
- Medical benefits starting on day one of employment
- Vision benefits starting on day one of employment
- Dental benefits starting on day one of employment
- Well-being and behavioral health programs starting on day one of employment
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- A minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
Company Overview