Note: The job is a remote job and is open to candidates in USA. Fiserv is a global fintech and payments company that connects financial institutions, corporations, merchants, and consumers through secure money and information movement. The Product Management Advisor II – Open Banking will lead go-to-market execution for digital integrations, open API platforms, API marketplaces, and developer portal ecosystems, while shaping product roadmaps and Agentic AI-based banking experiences. The role involves market research, cross-functional collaboration, API and enterprise service planning, product launches, and partnership development with financial institutions and fintechs.
Responsibilities
- Shape the future of Digital Open Ecosystems and consequent Agentic AI experiences at Fiserv through data-driven market insights, analysis, definition, and communication and help bring a vision to fruition
- Collaborate with Fiserv clients that include Financial Institutions & Fintechs and translate their product strategies to features and functional requirements on the roadmap for our Open API Platforms and Products using REST APIs
- Influence technology decisions for digital fintech Open API collaboration & marketplaces
- Be a product leader of integrated developer portals & marketplace business models and competitive landscape by conducting market research and customer discovery, clearly defining problem statements, use-cases and opportunities, and defining competitively differentiated feature sets
- Understand the Open API ecosystem and be willing to create AI based self service capabilities as it applies to Fintech and Financial Institution collaborations
- Demonstrate the ability to enable the go-to-market needs for open API marketplaces, creating, and managing a goal-based product roadmap, and launching products along with Product Strategy, Marketing, Sales, and Customer Success leadership
- Identify competitive and alternative offerings, perform analysis of a potential market opportunity to provide a basis for investment and develop a strategy for winning in market
- Monitor and analyze key performance indicators to determine how well the Open API ecosystems & marketplace is performing
- Ensure that all departments are prepared for new product releases, documentation and all artifacts are completed to launch the product externally for general availability
- Deliver products information to qualified buyers in support of existing sales efforts
- Collaborate, connect and follow up with Fintech partners to enable their apps for go to market
- Analyze Business Procedures and Needs - Research activities that sometimes require reaching out for other field experts, to learn how business processes are conducted by various banking solutions. Seek standardization of processes and data being exchanged. All these activities are in support of building Standardized Enterprise Services
- Plan and prepare documentation on the API Schema design and the application of the design for various Services
- Partner with the API design & development teams to deepen understanding of target user needs and develop a user & use case focused product
- Provide some program management across multiple teams including Product Development, Dev Ops, QA, datacenter-cloud providers, and consulting partners
- Communicate product vision and customer voice to Software Engineering, Implementations, and key stakeholders, to define product features and enhancements, while managing trade-offs to iterate, deliver and scale customer value
- Analyze data, change requests, enhancements from a variety of sources to answer product or operational related questions and incorporate the analysis into future decision-making & prioritization processes for product development, implementation and operation teams
- Work with Global Sourcing to identity key partners for technology and sales distribution channels and product requirements for those partners
- Serve as the market advocate with the ability to compellingly communicate how the product vision meets market needs across the company
Skills
- 5+ years of experience in Product Management or related Banking Competency
- Demonstrated 5+ years of product experience with digital banking experience
- Strong communication and presentation skills to interact at all levels of the clients from C-level to technical and operation levels
- Solid thought leadership and ability to influence others through collaborative efforts
- Experience in creating release schedules, ideas, features, roadmaps and prioritization that support product release strategies
- Shown success in effectively leading products through key stages of the lifecycle
- Strong analytical skills and ability to build consensus amongst technology, business analysis and project management teams
- Demonstrated knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability)
- An ability to quickly establish credibility and rapport with a broad set of constituencies
- Strong results orientation with demonstrated track record of success
- Endeavor to engage at the client level (Financial Institution and Fintech)
- Strong communication and presentation skills to interact at all levels of the clients from C-level to public, technical and operation levels
- Ability to excel in dynamic, fast-paced environment
- Bachelor's degree in engineering or computer science
- 5+ years of equivalent work experience in a technology, consulting, or Cloud-SaaS organization
- 2+ years of AI interaction using Claude, Open AI or other AI tools
- Background in developing applications for financial services industry a plus
- 5+ years of experience with Multiple cloud computing platforms: Microsoft Azure, Amazon AWS, Docker, Kubernetes, and related areas
- Strong working knowledge of Excel, PowerPoint, Git, Swagger, XML Tool, Postman, Visio, JIRA, Confluence, AHA
- Strong understanding of application development methodologies
- Strong understanding of SOA, object-oriented analysis and design, and/or client/server systems
- Experience as a team lead, working within an Agile Delivery Framework to manage prioritization and client escalations
- Domestic travel as needed, up to at least 20% of the time
- 5+ years of experience working in the banking industry is preferred
- 5+ years of Fintech and partnership management experience a plus
Benefits
- Remote work arrangement
Company Overview
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