Note: The job is a remote job and is open to candidates in USA. Vantage powers, cools, protects, and connects the technology infrastructure of hyperscalers, cloud providers, and large enterprises. The Product Enablement Manager supports product deployment and adoption through change management, operational readiness, communications, training, cross-functional coordination, feedback analysis, and continuous improvement across North America programs and projects.
Responsibilities
- Apply and help continuously improve established product change management tools and processes, including impact and readiness assessments, stakeholder mapping, adoption plans, decision records, reinforcement activities, and success measures
- Coordinate change planning for assigned product programs and projects, working with Product, Engineering, Construction Delivery, Supply Chain, Commissioning, Operations, and Commercial partners to clarify impacts, responsibilities, timing, and adoption needs
- Assess process, role, capability, data, and tooling impacts; identify change risks and resistance; and recommend targeted mitigation and engagement actions
- Support readiness monitoring through deployment, document findings, and provide evidence-based recommendations to the appropriate decision owners
- Apply and maintain established operational readiness requirements, acceptance criteria, and handover expectations for assigned programs and projects
- Coordinate with functional owners to confirm approved product and operational requirements are reflected in OPRs, standards, design packages, commissioning expectations, enablement materials, and deployment processes
- Support the completeness, accuracy, and traceability of handover data, including asset records, configurations, approvals, and supporting evidence
- Identify readiness gaps, operational risks, and deployment bottlenecks; coordinate mitigation actions and route feedback to the appropriate product and engineering owners
- Execute communication, engagement, training, and enablement activities for assigned change initiatives using established plans, channels, and templates
- Develop and maintain practical deployment materials, readiness checklists, role-based guidance, SOPs, and onboarding resources that explain approved changes and required actions
- Facilitate engagement with project teams, functional partners, and managers to reinforce communications, surface adoption barriers, and support consistent execution across assigned projects and sites
- Maintain established feedback processes that capture as-designed, as-built, as-deployed, and as-operated observations and route them to the appropriate owners
- Facilitate listening sessions, adoption reviews, post-launch retrospectives, and field feedback forums; document themes, actions, owners, and status through closure
- Analyze feedback and adoption data and recommend improvements to product practices, communications, training, operating processes, and future deployments
- Support change request evaluation and implementation by coordinating impact information, stakeholder input, communications, action tracking, and effectiveness checks
- Maintain records for variances, exceptions, and product change requests in accordance with established governance and approval processes
- Track and report established readiness, engagement, adoption, proficiency, feedback closure, and sustainment measures for assigned initiatives
- Coordinate intake, triage, and tracking of design changes, lessons learned, field observations, and operational improvement opportunities
- Analyze trends to identify recurring issues, effective practices, and opportunities for standardization or process improvement, and provide recommendations to accountable owners
- Support technology and process owners in implementing workflows, automation, dashboards, and system integrations that improve product readiness execution
- Use adoption data, stakeholder feedback, and lessons learned to adjust project-level interventions, reduce rework, and improve sustained use of approved standards and practices
- Facilitate change impact workshops, project alignment sessions, readiness reviews, adoption assessments, and retrospectives
- Coordinate across project teams, functional partners, and managers to clarify dependencies, resolve routine issues, and escalate decisions to the appropriate owners
- Recommend and execute improvements that strengthen standardization, operational discipline, scalability, and repeatable delivery within assigned programs and projects
- Perform additional duties as assigned by management
Skills
- 5+ years of experience in Product Operations, Product Management, Technical Program Management, Operational Readiness, Infrastructure Operations, Process Improvement, Construction Delivery, or a related field
- Experience supporting the deployment, scale, or operation of complex hardware-intensive, infrastructure, industrial, mission-critical, or data center products
- Demonstrated experience applying structured change management practices to complex product, process, or technology initiatives, including impact assessment, stakeholder engagement, communications, training, adoption measurement, and reinforcement
- Strong analytical and problem-solving skills with the ability to translate data and feedback into practical recommendations
- Experience independently executing project-level work, managing competing priorities, and operating effectively with ambiguity
- Strong written and verbal communication, facilitation, and cross-functional coordination skills
- Ability to build productive working relationships with project teams, functional partners, and managers in a matrixed organization
- Experience in data centers, mission-critical facilities, industrial systems, hyperscale infrastructure, or large-scale capital projects
- Formal change management training or certification and experience applying a recognized methodology to project- or program-level change initiatives
- Familiarity with workflow automation, reporting platforms, dashboards, structured data, and operational metrics
- Experience maintaining and applying established standards, OPRs, operating procedures, governance processes, deployment playbooks, or readiness models
Benefits
- Medical, dental, and vision coverage
- Life and AD&D coverage
- Short and long-term disability coverage
- Paid time off
- Employee assistance
- Participation in a 401k program that includes company match
- Many other additional voluntary benefits
- An above market total compensation package
- A comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations
- Benefits, recognition, training and development
Company Overview
Company H1B Sponsorship