Note: The job is a remote job and is open to candidates in USA. Workiva provides an AI-powered platform for finance, risk, and sustainability management in complex and regulated organizations. The Forward Deployed Engineer designs, builds, and deploys AI-powered solutions for customer reporting and regulatory challenges, while serving as a technical advisor and shaping reusable platform capabilities through customer insights.
Responsibilities
- Take ambiguous, first-of-their-kind customer problems and drive them from prototype to stable production across multiple deployments. You own technical delivery, and you own whether it actually works for the customer
- Design and deploy AI-powered workflows that address real customer challenges, building, testing, and operationalizing solutions while establishing appropriate controls for human review, exception management, and governance in regulated environments. The specific techniques evolve constantly; what matters is the ability to work at the frontier, figure out what hasn't been figured out yet, and turn that into something stable and repeatable
- Serve as a trusted technical advisor to customer regulatory, operations, and IT stakeholders. Facilitate executive discussions, technical workshops, and solution reviews while helping customers achieve measurable business outcomes and long-term adoption
- Turn recurring customer problems and real-world outcomes into the evaluation criteria, patterns, and priorities that Product and Engineering build into the platform. The frontier moves because of what is found at the edge
- You'll contribute patterns, methods, and field learnings into the shared knowledge environment, building a compounding base of expertise that every SDC draws on. That includes peer mentoring, but the real contribution is the institutional knowledge you build, not just the individual relationships
Skills
- Bachelor's degree in a related field or equivalent practical experience
- 5+ years of experience delivering software solutions to enterprise customers
- Candidates must be authorized to work in the U.S. on a permanent basis
- Experience with reporting and analytics technology, financial, sustainability, governance, risk, compliance, or adjacent domains
- Experience configuring, customizing, and delivering software solutions in customer environments, owning complex implementations from requirements through deployment and adoption
- Ability to engage credibly with both technical and business stakeholders, including regulatory teams, IT, and executive sponsors
- Familiarity with enterprise platforms such as SAP, Oracle, ServiceNow, Salesforce, or comparable ecosystems and common integration patterns
- Experience working alongside external implementation partners, advisory firms, systems integrators, or audit firms
- Knowledge of prompt engineering, agent-based architectures, retrieval-augmented generation (RAG), evaluation frameworks, and AI application lifecycle management
Benefits
- A discretionary bonus typically paid annually
- Restricted Stock Units granted at time of hire
- 401(k) match and comprehensive employee benefits package
- Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.
Company Overview