Note: The job is a remote job and is open to candidates in USA. Whatnot is the largest live shopping platform in North America and Europe, and they are seeking a Product Designer for their Trust & Risk team. The role involves designing tools and user experiences that enhance marketplace integrity while ensuring user trust and safety.
Responsibilities
- Design end-to-end experiences that protect marketplace integrity while minimizing friction for legitimate users
- Collaborate with cross-functional teams to translate complex policies, workflows, and risk signals into intuitive product experiences
- Create wireframes, prototypes, and polished visuals that bring clarity to ambiguous Trust & Risk problems
- Design experiences that make enforcement decisions feel clear, fair, human, and actionable
- Support internal teams who review reports, moderate content, investigate fraud, and resolve user issues through efficient, usable tooling
- Contribute to the broader design system while advocating for accessibility and inclusive user experiences
- Use data, research, and feedback to improve existing tools and identify new opportunities to reduce harm and build user trust
Skills
- 5+ years of experience in Product Design with a strong portfolio of shipped work
- Strong interaction and systems thinking—you can untangle complex flows and design for edge cases
- Expertise in design and prototyping tools (e.g. Figma, Protopie, Framer, etc.)
- Deep understanding of user experience design principles and methodologies, including user research, wireframing, prototyping, and usability testing
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
- Proven experience designing zero-to-one products or new platforms, demonstrating your ability to thrive in ambiguous environments and define new product spaces
- Experience in e-commerce, marketplace platforms, or supply chain management is a plus
Benefits
- Generous Holiday and Time off Policy
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work \
- Company leave allowances run concurrently with country leave requirements which take precedence
Company Overview