Note: The job is a remote job and is open to candidates in USA. On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. The Manager of Charter Air Operations will manage aspects of client/university partner interface of the Charter Air department, overseeing the charter air process and maintaining relationships with carriers and partners.
Responsibilities
- Helps to maintain strong relationships with university partners and works closely with charter air carriers
- Charter coordination and communication with Anthony Travel onsite athletics personnel as well as Event Managers throughout the organization
- Helps to ensure Anthony Travel is receiving the best available rates in the market
- Assists with managing contracts to minimize risk and maximize revenue to company
- Performs situation analysis and decision making
- Works with charter air liaisons to ensure charters are prepared for events and address customer service issues
- Takes initiative to identify solutions to solve particular process or business problems
- Manages: All aspects of air charter processClient reporting, Accuracy and consistency with procedures and policies, Data/information setup in travel management systems, Customer travel experience, including coordination with carriers, TSA, airports and flight interruptions
Skills
- To perform this job successfully, the candidate must perform each essential duty above at the highest levels
- Seven or more years of related business, sales and charter air management experience
- Bachelor's degree or equivalent combination of education and experience is required
- Proven leadership and management skills
- Strong client-service and vendor management orientation along with solid interpersonal, communication and collaboration skills
- Experience in working with Airline Certificates (Part 121, 125, & 135)
- Business knowledge of ARGUS ratings, airline certificates (Part 121, 125, and 135), DOT regulations, CFR, Part 212 affinity/single entity and Part 380/public charters
- History of developing relationships with existing and potential clients and partners, resulting in financial or other benefits to the organization
- Ability to understand and follow internal business processes, recommending and deploying improvements where possible
- Business knowledge or familiarity of end-to-end travel lifecycle and charter air operations and contracts
- Ability to professionally and effectively represent Anthony Travel on the phone and in face-to-face interactions
- Work as a team player to establish business processes and meet team goals
- Tenacious and persistent attitude with a proactive and inquisitive mindset
- Strategic decision maker
- Detail oriented with the ability to investigate and resolve problems
- Strong project management skills
- Ability to work well under pressure and handle a fast paced and ever-changing environment
- Availability to work extended hours including nights, weekends and holidays when necessary
- Deep and personal commitment to the Core Values of Anthony Travel
Benefits
- Generous benefits package that includes medical, dental, vision, life, and disability insurance
- Paid time off
- 401k plan
Company Overview