Note: The job is a remote job and is open to candidates in USA. Playlist is building a platform for intentional living that connects people with inspiring fitness, wellness, and other real-world experiences through brands such as Mindbody and ClassPass. Mindbody is seeking a Product Designer to modernize and elevate consumer web booking experiences, defining product direction and long-term vision across appointment, class, and checkout flows. The role leads scalable, accessible, and customer-centric design while collaborating with product, engineering, marketing, and cross-functional leaders.
Responsibilities
- Lead the end-to-end design of our consumer web booking experience , setting a modern, cohesive vision across appointment, class, and checkout flows
- Drive strategic product thinking by identifying experience gaps and uncovering new opportunities to increase conversion and consumer delight
- Influence product strategy by co-creating success metrics, aligning user needs with business goals, and shaping the roadmap in partnership with product, engineering, and marketing
- Design for white-label scale on the web — creating theming systems, design tokens, and config-driven patterns so a single, high-quality experience flexes across thousands of business brands without losing craft or coherence
- Ensure our experiences are responsive and performant across browsers and devices, holding a high bar for accessibility and page performance throughout the booking funnel
- Create thoughtful, scalable design frameworks that improve usability and conversion across the booking funnel
- Communicate ideas clearly and persuasively through high-fidelity prototypes, storytelling, and stakeholder engagement
- Establish design excellence through critique, iteration, and upholding a high standard for visual and interaction design across the team
Skills
- You have 5+ years of product design experience, with a strong track record of leading consumer-facing experiences — booking, scheduling, or e-commerce/checkout experience strongly preferred
- You hold a high craft bar, evidenced by polished, responsive web experiences you've shipped, with care for interaction detail, performance, accessibility, and real-world edge cases
- You bring deep user empathy and product intuition, grounded in both qualitative and quantitative insights
- You balance strategic vision with executional craft, moving from systems thinking to interface details with fluency
- You have experience designing for scale or multi-brand/white-label systems, and have led cross-functional initiatives while navigating ambiguity across multiple product surfaces
- You are a strong design partner who elevates the work of those around you through feedback, coaching, and systems leadership
- You consistently translate complex business goals into intuitive, human-centered experiences that drive measurable outcomes
- You are passionate about empowering people to live healthier lives through thoughtfully designed digital products
- Booking, scheduling, or e-commerce/checkout experience strongly preferred
Benefits
- Performance bonus
- Other applicable incentive compensation plans
Company Overview