Note: The job is a remote job and is open to candidates in USA. NinjaOne is seeking a Product Designer to create thoughtful, customer-focused software experiences for its PSA and Service Desk products. The role involves designing features from discovery through delivery, translating complex problems into user flows and high-fidelity designs, conducting user research, and collaborating with Product, Engineering, Marketing, and other designers.
Responsibilities
- Design new software features and enhancements that align with the business’ top priorities
- Own design for features from discovery through delivery, partnering closely with Product Managers and Engineering counterparts
- Translate ambiguous problems into clear user flows, wireframes and high-fidelity UI designs
- Conduct and synthesize user research (interviews, usability testing, feedback sessions) to inform design decisions
- Work with other designers to continue to enhance overall design quality and ensure consistency across the product
- Contribute to and help maintain our growing Design System
- Balance speed and craft; know when to ship fast and when a detail is worth getting right
- Other duties as needed
Skills
- 4+ years of experience designing user interfaces/experiences for a SaaS company
- IT Operations, Systems Administration, Software Support or Software Development experience
- Experience collaborating directly with Product Managers and Engineers n an agile environment
- Experience using principles of visual design and information architecture to create intuitive user interfaces
- Experience using tools like Figma for design and prototyping
- Experience in creating, contributing to, and maintaining design systems
- Experience working alongside product management and engineering teams in delivering features to market
- A portfolio demonstrating both strong UX process and polished visual execution
- Comfortable working in a fully remote team with strong async communication habits
- This position is NOT eligible for Visa sponsorship
- We are flexible on remote working from home, if you are located in the **USA** and reside in one of the following states - **CA, CO, CT, FL, GA, \*IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA,** and **WA**
- Bachelor's degree in Computer Science, Information Technology, Graphic/Software Design, or Fine Art is preferred but not required
Benefits
- Hybrid remote work arrangement for full-time employees
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan
- Unlimited PTO
- Opportunity for growth and advancement
- Life insurance coverage
Company Overview