[Remote] Product Analytics

Note: The job is a remote job and is open to candidates in USA. OnePay is a consumer fintech company building an all-in-one financial services platform. The Product Analytics role owns product and customer analytics across a portfolio of experiences, framing key metrics and translating quantitative and customer feedback data into product-shaping insights. The role partners cross-functionally with product, engineering, research, data science, and senior leadership to influence business direction and growth.

Responsibilities

• Own product analytics end-to-end, framing the metrics that matter and connecting signals across products
• Think holistically about customer behavior, not just feature-level metrics to connect engagement, satisfaction, and outcome signals to shape the roadmap
• Lean into AI-powered tools (Cursor, Claude, agents) to accelerate analysis, automate workflows, and change what analytics work looks like
• Turn what customers tell us (transcripts, surveys, feedback) into product-shaping insights alongside CX, research, and product partners
• Share insights and recommendations with senior leadership to influence the direction of the business

Skills

• 4–8 years of professional experience in product or customer analytics with a proven track record of leveraging quantitative analyses to drive product or business changes in a fast-paced environment
• Demonstrated experience with product analytics and customer measurement
• Advanced SQL skills, with the ability to independently pull and analyze complex datasets
• Strong AI fluency. You use Cursor / Claude / similar tools daily to build (not just look things up), and are excited to push the ceiling of what an AI-native analytics team can do
• Strong analytical thinking and problem-solving skills. You can go from ambiguous questions to clear insights
• Intellectual curiosity to look beyond the 'what' and answer the 'why'
• An act-like-an-owner mentality. We have a bias toward taking action
• Bonus for AI / chat product or fintech

Benefits

• Stock options
• Health benefits from Day 1
• 401(k) plan with company match
• Remote-friendly (US)
• Flexible time off (FTO)
• Opportunities for growth
• A high-growth, mission-driven, inclusive culture where your work has real impact

Company Overview

From spending and saving to borrowing and building better financial habits, OnePay brings people’s financial needs together in one place. It is a sub-organization of Walmart. It was founded in 2020, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.onepay.com.

Company H1B Sponsorship

OnePay has a track record of offering H1B sponsorships, with 3 in 2022. Please note that this does not guarantee sponsorship for this specific role.