Note: The job is a remote job and is open to candidates in USA. The University of Colorado is a higher education institution seeking a Procurement Technology Solutions Analyst to support its enterprise procurement technology applications. The role provides day-to-day system support, maintenance, configuration, testing, troubleshooting, user guidance, and continuous improvement for procure-to-pay, travel and expense, PeopleSoft Finance integrations, workflow automation, and AI-enabled solutions.
Responsibilities
- Provide functional and technical support for the University's Procure-to-Pay (P2P) platform, Travel and Expense system, and related procurement technologies
- Monitor application performance and troubleshoot system issues, escalating complex problems when appropriate
- Support system administration activities, including configuration and maintenance within established standards
- Monitor integrations between procurement systems and PeopleSoft Finance to ensure successful processing and resolve interface issues
- Serve as a point of contact between business users and third-party vendors to assist with issue resolution and system support
- Support procurement orchestration platforms and related workflow automation technologies used to streamline procurement processes and improve operational efficiency
- Assist with the configuration and maintenance of procurement technology solutions to support business requirements
- Participate in implementing system enhancements, upgrades, and new functionality
- Develop and execute unit, integration, and user acceptance testing to validate system changes
- Document testing results, identify defects, and work with technical teams and vendors to resolve issues
- Support release activities by validating system functionality following updates and maintenance
- Collaborate with Procurement Services and campus stakeholders to understand business needs and identify opportunities to improve system functionality and user experience
- Recommend process improvements based on operational experience and system capabilities
- Assist in documenting business processes, system configurations, and support procedures
- Support technology initiatives that improve procurement operations through automation, workflow enhancements, and other emerging technologies
- Collaborate with stakeholders to identify opportunities to automate manual processes through workflow orchestration, system integration, and AI supported capabilities
- Evaluate emerging procurement technologies, workflow orchestration capabilities, and AI-enabled solutions to identify opportunities for operational improvement and enhance user experience
- Provide functional guidance and support to faculty, staff, and departmental users
- Assist with developing and maintaining system documentation, job aids, and training materials
- Participate in user communications related to system updates, enhancements, and known issues
- Promote effective use of procurement technology by helping users understand system functionality and best practices
- Participate in department initiatives and special projects as assigned
Skills
- Bachelor's degree from an accredited institution of higher education or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
- Three (3) years' experience utilizing, administering, or maintaining procurement software and systems
- Experience using Artificial Intelligence (AI)-driven solutions in support of customers and business operations
- Ability to implement, configure, support, and optimize technology solutions and business process workflows
- Ability to evaluate system enhancements, new releases, and emerging technologies and recommend appropriate adoption strategies
- Knowledge of project management, change management, and continuous improvement principles
- Knowledge of procurement practices, systems, technologies, and related business processes
- Ability to develop, test, and support workflow automation, AI-assisted processes, system configurations, and orchestration solutions
- Strong analytical, troubleshooting, and problem-solving skills
- Strong written, verbal, and interpersonal communication skills
- Ability to prioritize competing responsibilities and manage multiple projects and support activities
- Ability to work independently and collaboratively in a team environment
- Ability to learn and apply new technologies and evolving business processes
- Ability to leverage AI-enabled tools and solutions to enhance business operations, productivity, decision-making, and service delivery
- Knowledge of AI governance, ethical use principles, and data privacy considerations in the workplace
- Knowledge of natural language prompting techniques and the effective use of AI tools to support business processes and user productivity
- Applicants must be Colorado residents or able to relocate to Colorado within a month of starting employment with University of Colorado System Administration
- We are unable to sponsor applicants for work visas for this position
- Five (5) years of equivalent experience, as stated above
- Post-baccalaureate degree from an accredited institution of higher education
- Experience in evaluating, implementing, or replacing enterprise SaaS software
- Experience with one or more of the following: + General procurement practices + Procure to pay business processes + eProcurement and financial systems + Peoplesoft
- Professional experience working in a higher education institution
Benefits
- No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
- Disability, Life, Vision Insurance options.
- Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
- Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
- Ample sick and vacation leave, along with at least 12 paid holidays, including a dedicated week off for winter break.
- 6 weeks of parental leave to adjust to the joys of parenthood.
- A tuition benefit program for you and/or your dependents.
- Free RTD EcoPass and free onsite parking at our 1800 Grant Street Office.
- Comprehensive wellness programs.
- This role is eligible to work remotely within Colorado.
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