Note: The job is a remote job and is open to candidates in USA. UnitedHealth Group's Optum delivers technology-enabled care and health services that improve health outcomes. The Principal Technology Product & Program Manager will lead enterprise technology, data, analytics, automation, and AI-enabled transformation initiatives, managing strategy, roadmaps, cross-functional execution, financials, governance, and delivery. The role also involves designing and deploying responsible AI-powered solutions, driving organizational change, and ensuring technology adoption.
Responsibilities
- Lead enterprise technology, data, analytics, automation, and AI-enabled initiatives from strategy through delivery
- Define product and program roadmaps, delivery plans, success metrics, budgets, and resource strategies
- Partner with business, product, engineering, architecture, and operations teams to deliver scalable technology solutions
- Manage program financials, business cases, forecasting, vendor relationships, and executive reporting
- Drive requirements gathering, stakeholder alignment, prioritization, and delivery planning
- Oversee program execution, dependency management, release planning, and operational readiness
- Partner with technology and governance teams to ensure solutions meet security, compliance, and operational standards
- Collaborate with AI, data science, and engineering teams to deliver AI-enabled business capabilities and solutions
- Lead organizational change management and technology adoption efforts to maximize business value
- Mentor cross-functional teams and foster a culture of collaboration, accountability, and continuous improvement
- Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI
Skills
- Bachelor's degree in Computer Science, Engineering, Information Systems, Business, Healthcare Administration, or a related field
- 10+ years of experience leading enterprise technology, product, program management, digital transformation, data, or analytics initiatives
- 5+ years of experience managing large-scale technology, digital products, platform modernization, analytics, or AI-enabled business programs
- 5+ years of experience with Agile, Scrum, SAFe, Waterfall, or hybrid delivery methodologies
- 3+ years of experience managing budgets, resource planning, forecasting, vendor relationships, and executive communications
- 3+ years of experience delivering complex cross-functional initiatives involving product, engineering, architecture, operations, and business stakeholders
- 3+ years of experience developing roadmaps, business cases, governance processes, and execution plans
- 2+ years of experience partnering with engineering, architecture, data, and AI teams to deliver technology solutions
- Master's degree in Business Administration, Computer Science, Engineering, Data Science, or related field
- Experience supporting healthcare, payer, Medicare, Medicaid, DSNP, healthcare analytics, or regulated industries
- Experience using Jira, Azure DevOps, Confluence, or similar delivery management tools
- Experience delivering programs involving analytics, automation, machine learning, or Generative AI capabilities
- Familiarity with cloud platforms such as Azure or AWS and modern data platforms
- PMP, PgMP, PMI-ACP, SAFe, Scrum Master, Product Owner, or related certifications
- Strong executive presence with the ability to influence decisions across business and technology organizations
- Strong stakeholder management, business analysis, communication, and problem-solving skills
- Demonstrated success leading technology adoption, organizational change, and business transformation initiatives
Benefits
- Flexibility to telecommute from anywhere within the U.S.
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Career development opportunities
- Development for other roles you may be interested in
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