Note: The job is a remote job and is open to candidates in USA. Astreya is seeking a Field Technician I to support assigned data centers, Points of Presence, and physical site services. The role involves coordinating with network teams and vendors, performing rack-and-stack deployments, installation, repair, maintenance, testing, site surveys, audits, and equipment staging, with travel required.
Responsibilities
- Maintain the highest quality standards in all assigned data center locations and remote points of presence (POP)
- Assist in performing physical installation, repair, maintenance, and testing activities as directed with meticulous attention to driving and maintaining the highest quality standards in the telecommunications industry
- Help with performing card adds or replacements, software upgrades, and associated testing
- Assist the team in recommending improvements to processes that may impact the quality of our network assets or improve overall efficiencies for any related process or system
- Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments
- Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups as necessary
- Assist in managing local construction vendors working on behalf of the company to ensure compliance with installation, repair, maintenance MOPs and standards, as well as quality and cleanliness
- Meet/coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate timely installation, repair, and maintenance activities as necessary
- Perform site surveys in support of network builds, augments, or decommissions
- Assist in coordinating site access, equipment staging, and other tasks
- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Skills
- Associate's degree (A.A) or equivalent from two-year college or technical school and 0 to 2 years' related experience and/or training; or equivalent combination of education and experience
- Knowledge of data center and POP infrastructure, including experience or deep understanding of OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction
- Familiarity with installing and maintaining a wide variety of telecom/network equipment, including DWDMs, backbone and management routers, IP switches, as well as all optical and digital infrastructure
- Understanding of splicing, and an understanding of how to maintain and operate within a manhole, vault, or handhole environment
- Knowledge of telecommunications testing equipment from microscopes and source and power meters to OTDRs and experience testing across all SONET and Ethernet bandwidths
- Knowledge of telecommunications testing standards and procedures from length, wire-mapping, and bit error rate to power, delay, loss, reflectance and dispersion
- Knowledge of state and local regulatory standards, procedures, and permitting requirements
- Ability to work effectively with local exchange carrier (LEC) and other telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users
- Ability to work independently, diagnose problems and take appropriate action with minimal supervision
- Experience with spreadsheets, workflow and project management applications, and administrative software applications
- Understanding of how to use a Tier-1 ITSM platform
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Company Overview
Company H1B Sponsorship