Note: The job is a remote job and is open to candidates in USA. Arc XP is a cloud-based digital experience platform that helps enterprise companies, retail brands, and media and entertainment organizations create and distribute content, drive digital commerce, and deliver multichannel experiences. The Principal Technical Product Manager will own the vision and strategy for the Content Platform, embedding AI across the content lifecycle and aligning multiple product pods. The role also involves defining roadmaps, partnering with engineering and design, mentoring product managers, and representing Arc XP with customers and industry organizations.
Responsibilities
- Define the long-term vision and product strategy for Arc's Content Platform, establishing how AI transforms content creation, management, orchestration, and delivery
- Lead the evolution of AI-native content capabilities by identifying opportunities to embed intelligent automation throughout the content lifecycle while balancing customer needs with long-term platform strategy
- Drive the evolution of Arc's content architecture, APIs, and platform capabilities to support both human creators and AI-powered systems
- Build and maintain a strategic product roadmap that sequences foundational platform investments, AI capabilities, and developer experience improvements to maximize customer value
- Partner with engineering, design, and customer-facing teams to define requirements, evaluate technical approaches, prioritize investments, and deliver platform capabilities through iterative product development
- Align product direction across multiple Content Platform, Cloud Infrastructure, and Developer Experience pods, ensuring initiatives reinforce a unified product vision and measurable customer outcomes
- Champion AI-first ways of working by applying AI tools throughout product discovery, planning, research, analysis, and prototyping while helping establish best practices across the product organization
- Represent Arc XP with customers, industry partners, and standards organizations to influence emerging content platform and AI standards while translating industry direction into product strategy
- Build strong feedback loops with customers, developers, internal stakeholders, and go-to-market teams to continuously refine platform direction and strengthen customer outcomes
- Define success metrics, monitor platform performance, identify strategic risks, and communicate product progress and investment priorities to executive leadership
Skills
- * 10+ years in product management, with at least 5 years working on content platforms, headless CMS, or digital experience platforms
- * Demonstrated experience defining and shipping AI-powered product capabilities (not just integrating third-party APIs, but thinking through how AI changes workflows, data models, and user expectations)
- * Deep familiarity with headless/decoupled content architectures, content modeling, and API-first platform design
- * Experience setting product strategy at the principal or staff level, including mentoring other PMs and shaping how the broader product organization operates
- * Experience operating within an empowered product team model, partnering closely with engineering and design through continuous discovery and iterative delivery
- * Daily, hands-on use of AI-powered tools (LLMs, coding assistants, research agents, etc.) to materially accelerate your own product work—PRDs, research synthesis, competitive analysis, data exploration, and rapid prototyping. You should be able to point to specific workflows you've reinvented around AI, not just tools you've tried
- * Strong understanding of modern content management paradigms: structured content, headless delivery, COPE (Create Once, Publish Everywhere), content-as-a-service
- * Working knowledge of AI/ML concepts as they apply to content—including generation, classification, enrichment, summarization, and agentic workflows
- * Comfort operating in an AI-first team culture where AI tools are expected to be part of how you think, write, analyze, and ship—not a novelty, but a core part of the workday
- * Proven ability to translate a forward-looking technical vision into a concrete, prioritized roadmap
- * Track record of operating as a fractional PM across multiple empowered pods at once, framing each pod's work as a sequence of small, hypothesis-driven bets that compound into a larger thesis—not as long, fixed-scope programs with distant delivery dates
- * Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders and to articulate a compelling product narrative
- * Grounded in lean product development principles: hypothesis-driven development, rapid experimentation, validated learning, and outcome-over-output thinking
- * Experience with news, media, or publishing platforms (understanding editorial workflows, content velocity, and audience-facing delivery)
- * Experience with Platform as a Service (PaaS) product development empowering developers to build on top of your platform
- * Familiarity with LLM orchestration frameworks, AI agent architectures, or content-aware AI pipelines
- * A portfolio or examples of how you've used AI to meaningfully accelerate your own product management work (we'll ask about this in interviews)
- * Experience leading B2B and B2B2C platform products
- * Background in cloud-native, serverless, or microservice architectures on AWS
- * Experience representing a company in industry standards bodies or working groups (e.g., IAB Tech Lab, W3C), particularly around content monetization, syndication, or AI/agent access standards
- * Experience shipping subscription or paywall products — pricing, metering, entitlements, or churn/retention work for digital content platforms
- * Background in advertising technology (programmatic, header bidding, ad ops, or ad-serving integrations) and how platform architecture exposes inventory and signal to drive revenue
- * BA/BS or equivalent practical experience. Advanced degree welcome but not required
Benefits
- Competitive medical, dental and vision coverage
- Company-paid pension and 401(k) match
- Three weeks of vacation and up to three weeks of paid sick leave
- Nine paid holidays and two personal days
- 20 weeks paid parental leave for any new parent
- Robust mental health resources
- Backup care and caregiver concierge services
- Gender affirming services
- Pet insurance
- Free Post digital subscription
- Leadership and career development program
- Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status
Company Overview
Company H1B Sponsorship