Note: The job is a remote job and is open to candidates in USA. Upstart is an AI lending marketplace focused on reducing the cost and complexity of borrowing. The Principal Product Manager will lead the strategy and roadmap for the experimentation platform, develop shared capabilities and guardrails, establish experimentation standards, and drive adoption across product and technical teams.
Responsibilities
- Define and drive the strategy and roadmap for Upstart’s experimentation platform, balancing immediate business needs with a scalable, long-term platform vision supportive of agentic products
- Collaborate with Machine Learning, Analytics, and Engineering to build shared experimentation capabilities, including approaches for randomized experiments, model deployments, feature flags, and other emerging patterns
- Create common abstractions and guardrails that reduce fragmentation, improve experimentation quality, and make it easier for product and engineering teams to test and learn
- Establish a center of excellence for experimentation by defining standards, improving functional rigor, and enabling teams across Upstart to adopt effective experimentation practices
- Partner with stakeholder teams across Growth, Servicing, Capital, and Upstart’s broader organization to understand needs, prioritize opportunities, and drive adoption of shared capabilities
- Guide Upstart’s approach to experimentation technology and vendor partnerships, evaluating where external solutions and internally developed capabilities best support the platform strategy
Skills
- **Bachelor's degree** in Computer Science, Engineering, Mathematics, Statistics, or a related field (or equivalent practical experience) and 7+ years of product management experience
- **Experience owning strategy and roadmaps** for technically complex software, platform, infrastructure, data, or developer-facing products
- **Experience partnering with engineering**, data science, Machine Learning, or Analytics teams on technical product architecture, tradeoffs, and delivery
- **Experience applying quantitative methods**, including statistics, experimentation, analytics, or data science, to product development and decision-making
- **Experience developing platforms** that support Machine Learning or AI workflows, including deployment, measurement, or experimentation
- **Time zone requirements** The team operates on the East/West coast time zones
- **Experience building or leading an experimentation platform product**, either within a consumer technology company or at an experimentation technology provider
- **Knowledge of experimentation methodologies**, including randomized experiments, feature flags, model experimentation, metric design, and statistical evaluation
- **Ability to develop platform strategies** that connect shared technical capabilities to broader company and product priorities
- **Ability to communicate** complex technical and quantitative concepts to audiences ranging from engineers and data scientists to senior leaders
- **Ability to build alignment** across multiple product and technical teams and establish shared practices in a distributed organization
Benefits
- Target bonuses
- Equity compensation
- Annual equity grants that vest quarterly
- 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada
- Health Savings Account contributions from Upstart for eligible plans (US only)
- Income protection benefits, including life insurance and disability coverage
- Paid time off, sick leave, and company holidays, in line with local requirements
- Paid family and parental leave to support caregiving and major life moments (duration varies by country)
- Family-centered benefits to support fertility, parenthood, and caregiving needs
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
- Most of your work can be accomplished remotely
Company Overview
Company H1B Sponsorship