Note: The job is a remote job and is open to candidates in USA. Jencap is a wholesale insurance intermediary specializing in wholesale brokerage, binding authority, and program management. The Insurance Project Manager leads technology and business-facing initiatives through the full project lifecycle, coordinating stakeholders, managing risks and dependencies, and ensuring projects meet scope, timeline, budget, governance, and business outcome objectives.
Responsibilities
- Lead assigned technology and business-facing projects through all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closure
- Develop and maintain detailed project plans, timelines, milestones, dependencies, and deliverables
- Drive project execution with a focus on accountability, follow-through, and measurable outcomes
- Ensure project scope, objectives, and success criteria are clearly defined and aligned with business priorities
- Coordinate project activities across cross-functional teams, including business stakeholders, IT resources, vendors, and third-party partners
- Monitor progress against plan and proactively address issues that may impact delivery
- Track and report on project status, including budgets/expenses, and surface potential budget revisions needed to accomplish objectives within time and budget targets
- Monitor compliance with project policies, standards, and governance requirements and address gaps proactively
- Serve as the central point of coordination for assigned projects
- Facilitate regular project meetings, status reviews, working sessions, and stakeholder updates
- Provide clear, concise, and timely communication regarding project status, risks, issues, decisions, and next steps
- Build trusted relationships with stakeholders across IT and the business to support effective collaboration and decision-making
- Escalate concerns appropriately and ensure leadership has visibility into project health and critical decisions
- Identify, track, and manage project risks, issues, assumptions, and dependencies
- Develop mitigation and contingency plans to support successful delivery
- Proactively surface roadblocks and coordinate resolution with the appropriate stakeholders
- Assess changes in scope, priorities, or resourcing and communicate impact to timeline, budget, and delivery expectations
- Apply consistent project management practices, templates, tools, and reporting standards established within the IT Delivery & Execution function
- Maintain project documentation, decision logs, RAID logs, action items, and status reporting artifacts
- Support governance processes by preparing materials for leadership reviews, steering committees, and project checkpoints
- Ensure projects are managed with appropriate discipline while remaining practical and adaptable to the size and complexity of the initiative
- Conduct post-implementation assessments/evaluations and capture lessons learned to improve future delivery. Perform various project management, coordination, and PMO-related tasks (including ad hoc analysis and reporting) as needed
- Partner with business and IT leaders to understand project goals, operational impacts, and desired outcomes
- Help translate strategic priorities into executable project plans
- Support change readiness, user adoption, implementation planning, and transition to operational support where applicable
- Contribute to continuous improvement of project delivery practices, tools, and team effectiveness
Skills
- Bachelor's degree in Information Technology, Business, Project Management, or a related field, or equivalent combination of education and experience
- 5+ years of project management experience leading technology, systems, or cross-functional business initiatives
- Must have experience working within the **insurance industry**
- Demonstrated experience managing multiple projects simultaneously in a fast-paced environment
- Strong understanding of project management principles, methodologies, and delivery practices
- Experience working closely with technical teams, business stakeholders, and external vendors
- Proven ability to manage timelines, priorities, risks, dependencies, and stakeholder expectations
- Strong organizational, analytical, and problem-solving skills
- Excellent verbal and written communication skills
- Proficiency with project management and collaboration tools such as Smartsheet, Microsoft Project, Jira, or similar platforms
- Demonstrated experience in requirements gathering, setting quantifiable goals, data collection/analysis, and measuring results
- Strong change leadership skills, customer focus, and strategic thinking
- Self-directed, process-oriented, strong business acumen, attention to detail, and ability to drive consensus in decision-making and problem solving
- Flexible, adaptable, and resourceful when managing changing timelines and multiple deliverables in a fast-paced environment
- Motivated to build relationships across teams and partner groups and comfortable collaborating at various levels
- Demonstrated creative and innovative thinking with a strong desire to improve service, relationships, processes, and systems
- Comfortable interacting with all levels of management, including executive leadership
- Experience working within IT organizations delivering enterprise applications, system implementations, integrations, upgrades, or transformation initiatives
- Experience in environments where project management is embedded within IT delivery rather than a separate PMO
- Familiarity with change management, testing coordination, cutover planning, and post-go-live support activities
- Experience supporting governance and executive-level reporting
- Insurance industry experience; exposure to Agency Management Systems (AMS), Underwriting, MGA, Wholesale/Brokerage, Binding Authority, and Program Management; and experience with Insurity SureMGA/ConceptOne (highly desired)
- PMP, CAPM, Scrum Master, or other relevant certification preferred, but not required
Benefits
- Discretionary incentive compensation may be awarded.
- Comprehensive health care coverage
- A 401k plan
- Tuition reimbursement
- This role can work a hybrid schedule in any of our Jencap locations or Remote.
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