Note: The job is a remote job and is open to candidates in USA. Finni Health is a clinician-owned pediatric behavioral health practice providing Applied Behavior Analysis (ABA) therapy to children and families in San Diego. The Practice Operations Coordinator will manage patient intake, scheduling, document management, administrative communications, compliance processes, and practice logistics so the clinical team can focus on patient care.
Responsibilities
- Scheduling & Calendar Coordination: Coordinate and maintain client therapy schedules, therapist appointments, and caregiver training sessions via the shared platform calendar
- Intake & Onboarding: Assist new families with onboarding paperwork, clinical documents, and introductory administrative steps
- Communication & Support: Serve as a primary administrative point of contact for families, clinical staff, and Finni Health central support teams
- Documentation & Compliance: Ensure client charts, consent forms, and insurance-related documents are updated, signed, and securely filed
- Operations & Practice Logistics: Assist the lead clinician/BCBA with billing admin checks, authorization tracking, and general office/practice workflow coordination
Skills
- 1–3 years of administrative, customer service, or operations experience
- Comfortable navigating practice management software, Google Workspace, and communication tools
- Outstanding written and verbal communication skills; compassionate tone when interacting with caregivers and families
- Detail-oriented with strong time-management skills and the ability to work independently in a part-time role
- Knowledge of HIPAA guidelines and handling sensitive health information
- Healthcare, ABA, pediatric, or therapy practice background strongly preferred
- Experience with Finni Health or CentralReach is a plus
Benefits
- Flexible scheduling built around practice needs.
- Opportunity to grow with an expanding practice.
- Meaningful work supporting local families in the San Diego community.
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