Note: The job is a remote job and is open to candidates in USA. HFD is committed to making healthcare more affordable and seeks an experienced Portfolio Administration Lead to support their expanding department. The role involves overseeing complex initiatives, serving as a subject matter expert, and supporting cross-functional projects related to fraud, recovery, and portfolio management.
Responsibilities
- Assisting with oversight of newer and more complex department initiatives
- Serving as a subject matter expert for fraud, recovery, provider risk, and portfolio management functions
- Supporting cross-functional projects and operational improvements
- Assisting with provider recovery efforts, recourse reviews, and financial exposure analysis
- Supporting reporting development, data validation, and portfolio analytics
- Assisting with vendor coordination and recovery operations
- Conducting research and preparing recommendations for escalated matters
- Supporting quality assurance efforts across expanded department functions
- Assisting with training and development as new responsibilities are introduced
- Helping manage project work and strategic initiatives that extend beyond the department's core functions
Skills
- 4+ years of experience in portfolio administration, financial operations, fraud/recovery, or a related field
- Demonstrated ability to serve as a subject matter expert across provider risk, recovery, and portfolio management functions
- Comfortable partnering cross-functionally with Fraud, Compliance, Treasury, Enablement, IT, and Engineering teams
- Strong analytical skills, with experience in reporting development, data validation, or portfolio analytics
- Ability to research complex or escalated issues and prepare clear, well-supported recommendations
- Comfortable mentoring or training others as departmental responsibilities evolve
- Strong project management skills, with the ability to manage multiple initiatives simultaneously
- Ability to pay close attention to detail and be self-motivated
- Ability to multitask and excel in a fast-paced environment
- Proficiency in Microsoft excel
- Experience supporting fraud investigations, recourse reviews, or financial exposure/recovery analysis a plus
Benefits
- Medical, Dental, Vision Insurance
- 401k with 4% company match.
- Time off: Unlimited PTO, 6 days of paid sick time, plus 6 paid holidays and 1 floating holiday (from the HFD approved list).
- EPIC company culture
Company Overview