Note: The job is a remote job and is open to candidates in USA. CVS Health is hiring a Pharmacy Account Executive to serve as the senior liaison for PBM clients within its Aetna Business Unit. The role focuses on growing existing accounts through renewals, retention, and up-selling while leading strategic account teams, strengthening client relationships, and delivering client reporting.
Responsibilities
- Leading the strategic account team (including account management, clinical, and operations) as the quarterback with full ownership for client satisfaction and service delivery
- Developing strong internal and client relationships through proactive interactions and strong verbal and written communication skills
- Working collaboratively with internal teams including medical, account management, clinical, product, operations, and underwriting
- Utilizing your consultative selling skills to recommend CVS Health solutions to meet key client needs and Influence client up-sell opportunities
- Developing and delivering quarterly and annual reporting to clients on their drug trend, financial performance, and client cost-saving opportunities
- Formulating responses to Request for Proposals (RFPs) through collaboration with primary internal partners, including underwriting, networks, operations, trade and legal
- Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs benefiting both the client and CVS Health
Skills
- 5+ years of cumulative Account Management or equivalent client-facing experience in healthcare
- Bachelor's degree or equivalent experience may be considered
- Account Management experience or equivalent client-facing experience in pharmacy or PBM industry
- Experience managing employer group or health plan accounts
- Proficiency in Word, Excel, PowerPoint
Benefits
- This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
- Medical, dental, and vision coverage, based on eligibility.
- Paid time off, based on eligibility.
- Retirement savings options, based on eligibility.
- Wellness programs, based on eligibility.
- Other resources, based on eligibility.
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