Note: The job is a remote job and is open to candidates in USA. Zander Insurance is a 100-year-old company experiencing remarkable growth year over year. They are seeking a Personal Lines Account Manager to be the primary point of contact for clients, guiding them through their personal insurance coverages and addressing their needs.
Responsibilities
- Managing client inquiries and policy changes
- Assisting clients with their coverage needs
- Regularly contacting clients to discuss policies and potential updates
- Communicating with insurance carriers for quotes and policy endorsements
- Reviewing all client renewals to ensure proper coverage
- Staying updated on industry trends and regulations
Skills
- Property and Casualty license in Tennessee
- Experience in a high-volume call environment
- Strong written and oral communication skills
- Excellent analytical abilities
- Proficient in Microsoft Office Suite
- Typing speed of at least 45 WPM
- Ability to communicate effectively in English, writing and verbally in person, via email, video meetings and telephone
- Ability to communicate effectively via telephone for extended periods of time, up to 7 hours per day
- Ability to pay attention, listen actively, analyze problems and evaluate options, focused on task, multi-task, decision making, and engage appropriately
- Ability to appropriately handle stress in a fast-paced environment and interact appropriately with others
- Ability to sit & stand for extended periods of time up to 7 hours per day
- Must be able to walk up and down stairs
- Physical, consistent attendance during normal working hours within a standard 40-hour workweek
- Ability to work additional hours as required
Benefits
- Industry-Leading Salary + Performance Incentives
- Guaranteed Comp Increases
- 401(k) Match: Benefit from a 5% dollar-for-dollar company match.
- Financial Growth: As part of our Employee Stock Ownership Plan (ESOP), all employees join in our success via the distribution of company ownership shares. Currently, 30% of team members have share values exceeding $500,000!
- Medical, Dental, Life, & Disability Insurance: 100% employer-paid.
- Generous HSA Contributions: Enjoy substantial company contributions.
- Paid Time Off: 3 weeks of PTO plus holidays.
- Hybrid Schedule
- Career Advancement: We promote from within and offer leadership opportunities as we continue to grow.
Company Overview