Note: The job is a remote job and is open to candidates in USA. RH Digisoft Technical Services is seeking a Personal Coverage Consultant to work from home assisting households with coverage comparisons and enrollment by phone. The role involves contacting warm leads, explaining coverage options, answering questions, guiding applicants through enrollment, scheduling follow-ups, and maintaining accurate pipeline records.
Responsibilities
- Phone each new request promptly, usually within a day of arriving
- Lay out several coverage choices side by side so differences stand out
- Field extra questions from spouses or adult children joining the call
- Guide households through enrolling, from first question to final signature
- Schedule a second conversation when someone needs time to think
- Log outcomes consistently so your pipeline reflects what really happened
Skills
- Confident on calls without sounding rehearsed or pushy
- Tidy habits with notes, dates, and agreed next steps
- A genuine listener who lets the other person finish talking
- You take feedback well and put it into practice quickly
- Dedicated desk space that stays free of interruptions on weekdays
- Self-directed, since nobody will be looking over your shoulder
Benefits
- Warm leads from households who asked for information themselves
- Full training on the plans, the process, and the paperwork
- Weekly one on one time with an available team lead
- Flexibility to start early or work later into the evening
- Chances to train newer teammates once you find your rhythm
- Performance based pay, with bonuses on top of commission
Company Overview