Note: The job is a remote job and is open to candidates in USA. Thunderhawk Technology Partners is a workforce solutions firm serving technology, engineering, and business operations organizations. The People Operations Manager will own the full employee lifecycle for internal employees and W2 consultants, including onboarding, benefits, compliance, payroll coordination, HR systems, and scalable process development.
Responsibilities
- Own onboarding and offboarding for internal employees and W2 consultants, including offer documentation, I-9 and E-Verify, background checks, and personnel records
- Maintain HR policies, the employee handbook, and required workplace documentation, keeping them current with multi-state requirements
- Serve as the first point of contact for employee and consultant questions on policies, pay, time off, and benefits
- Partner with recruiting, delivery, and consultant care teams so placements start, change, and end cleanly from an employment standpoint
- Coordinate day to day with Thunderhawk's India-based recruiting and delivery teams on onboarding handoffs, documentation, and shared workflows, keeping US employment steps consistent regardless of where a process starts
- Administer benefit programs end to end: new hire enrollments, life event changes, terminations, COBRA coordination, and annual open enrollment
- Manage broker and carrier relationships and ensure plan administration stays accurate and compliant, including ACA reporting requirements
- Evaluate and improve benefit offerings as the employee and consultant population grows
- Manage state registrations, renewals, and employment-related filings as consultants are placed in new jurisdictions
- Maintain compliance with state-specific employment requirements, including California rules on overtime, sick leave, final pay, and related obligations
- Track workers' compensation, unemployment insurance, and required notices and postings across all states of operation
- Maintain audit-ready compliance records, licenses, and corporate filings, and coordinate with external legal and tax partners as needed
- Coordinate payroll inputs for internal staff and W2 consultants: new hires, terminations, compensation changes, deductions, and multi-state tax setup, working with our payroll platforms and external accounting partners
- Validate payroll data and resolve pay questions for employees and consultants
- Administer people-related systems and records, including the ATS/onboarding platform and payroll and benefits tools, and improve how data flows between them
- Build and document repeatable people processes and controls that scale with headcount
Skills
- 5+ years of experience in people operations, HR operations, benefits administration, or workforce compliance
- Experience in a workforce solutions, recruiting, consulting, or professional services organization, supporting a placed or billable workforce
- Working knowledge of multi-state employment compliance, including onboarding documentation, wage and hour basics, and state registration requirements
- Hands-on experience administering benefits, including open enrollment and carrier coordination
- Strong organizational skills, discretion with confidential information, and the ability to operate independently in a fast-growing environment
- Comfort collaborating with distributed and offshore teams, including flexibility for occasional early or late calls across US and India time zones
- Atlanta, GA preferred
- Experience supporting W2 consultants or contract employees across multiple states, including California
- Familiarity with ACA compliance, COBRA administration, and leave-of-absence management
- Experience with HRIS, ATS, onboarding, or payroll platforms (for example JobDiva, Gusto, Paychex, or similar)
- Exposure to immigration-related employment documentation and coordination with immigration counsel
Benefits
- Direct working relationship with company leadership and real ownership of the people function.
- The chance to build people operations at a growing firm rather than inherit a finished machine.
- Flexible work environment.
Company Overview