Note: The job is a remote job and is open to candidates in USA. Seer Interactive is a digital marketing consultancy focused on leveraging data and AI to benefit communities. They are seeking a People Operations Lead to serve as a trusted partner across business units, manage employee relations, and lead organizational initiatives to enhance team development and culture.
Responsibilities
- Serve as Seer's People Partner (HRBP) across all business units, acting as a trusted advocate for your stakeholders. Build strong relationships with business unit leaders and employees alike, balancing empathy with sound guidance to ensure our people strategy aligns with business goals
- Handle Complex Situations with Judgment and Care: Own sensitive employee relations matters end-to-end - including conflict resolution, medical accommodations, leave cases, and legal partnerships - balancing fairness, empathy, and business priorities. Serve as the PX team's primary liaison to legal counsel
- Lead and Project Manage Org-Wide People Initiatives: Own complex, cross-functional programs from philosophy-setting through execution and communication. Advise on compensation strategy, own role transitions, maintain HR policies, and regularly brief the VP of People on organizational health, emerging themes, and recommended actions
- Own Learning & Development and Manager Enablement: Set the philosophy and roadmap for organizational learning. Build and facilitate content for our Lunch & Learn series and LMS (Seismic), design manager-specific and IC curricula, and translate organizational listening into actionable enablement experiences - workshops, lessons, and automation-assisted tools
- Lead Bi-Annual Performance Calibrations: Facilitate calibration sessions across business units, coaching leaders on consistency and fairness. Surface patterns to inform strategic recommendations and connect the dots between performance data, culture signals, and people priorities
- Manage and Develop the People Operations Team: Directly manage the People Operations Senior Associate with coaching, goal-setting, and growth support. Maintain working knowledge of all core PX programs - recognition, anniversaries, benefits, onboarding, offboarding - and own key broker and vendor relationships as needed
- Champion Culture and Engagement: Partner with the VP of People Experience on org-wide people initiatives. Regularly assess business unit health through conversations, feedback, and engagement data - surfacing opportunities for connection, belonging, and culture-building before they become gaps
- Innovate Through AI and Tooling: Proactively identify opportunities to streamline people workflows through technology. Build or commission AI-powered tools, automations, and Claude-based agents that remove friction for managers and team members at scale
Skills
- Serve as Seer's People Partner (HRBP) across all business units, acting as a trusted advocate for your stakeholders
- Handle Complex Situations with Judgment and Care: Own sensitive employee relations matters end-to-end - including conflict resolution, medical accommodations, leave cases, and legal partnerships
- Lead and Project Manage Org-Wide People Initiatives: Own complex, cross-functional programs from philosophy-setting through execution and communication
- Own Learning & Development and Manager Enablement: Set the philosophy and roadmap for organizational learning
- Lead Bi-Annual Performance Calibrations: Facilitate calibration sessions across business units, coaching leaders on consistency and fairness
- Manage and Develop the People Operations Team: Directly manage the People Operations Senior Associate with coaching, goal-setting, and growth support
- Champion Culture and Engagement: Partner with the VP of People Experience on org-wide people initiatives
- Innovate Through AI and Tooling: Proactively identify opportunities to streamline people workflows through technology
- Exceptional Emotional Intelligence: Your natural empathy and strong interpersonal skills make you an approachable, trusted advisor for employees at all levels of the organization
- Strategic, Human-Centered Problem Solving: You excel at balancing the people component of every decision with the broader organizational needs
- In-depth People and Organizational Insight: Your ability to read between the lines and pick up on unspoken dynamics allows you to act preemptively
- Culture Leadership: You are passionate about cultivating a strong, values-driven culture that inspires engagement and commitment
- Exceptional Communication and Influence Skills: You know how to have tough conversations, provide constructive feedback, and inspire action
- Leverage AI and Automation for People Insights: Utilize AI-driven analytics to identify trends in employee engagement, retention, and performance
- Enhance Efficiency with AI-Powered Tools: Streamline HR processes such as feedback analysis, performance tracking, and talent development through AI-driven automation
- Cross-Functional Platform Fluency: Navigate and administer across core HR and learning platforms including Small Improvements, BambooHR, Athena, and Seismic
- Trend Synthesis and Strategic Recommendation: Connect signals from disparate conversations, data sources, and org-wide listening to surface performance gaps
Benefits
- Evaluation of comp at least once a year
- Benefit highlights
Company Overview