Note: The job is a remote job and is open to candidates in USA. Habitat Health provides integrated medical and social care to help older adults live well in their homes and communities through the PACE model. The People Operations Associate will manage pre-boarding and onboarding operations, support team members, maintain accurate HR systems and data, coordinate orientations, produce reports, and contribute to People Team projects.
Responsibilities
- Monitor task completion and progress across pre-boarding and onboarding workflow, proactively following up with new hires, hiring managers, and cross-functional partners to close gaps
- Proactively flag risks and stalled tasks before they become challenges
- In partnership with the Learning & Development team, schedule orientation sessions and manage the orientation calendar across all locations
- Coordinate logistics with facilitators, IT, hiring managers, and new hires to ensure sessions run smoothly
- Audit people systems for accuracy and consistency; proactively identify and correct data discrepancies
- Maintain clean, reliable records that ensure we are always ‘audit ready’ and cross-functional partners have clean visibility in data
- Pull, and build, regular and ad hoc reports as needed
- Serve as the initial point of contact for team member questions related to a variety of topics including pre-boarding, onboarding, policies, benefits, and general People Ops inquiries
- Support the People Team on process improvement initiatives, system implementations, and other special projects as Habitat Health scales
- Work in administrative, and remote environments
- Communicate effectively with team members, and other stakeholders by phone, video, and through electronic systems
- Remain stationary for extended periods, consistent with job duties
- Operate standard office equipment (e.g., computers, phones)
- Ability to travel 1-2 times per year for People team offsites, or hiring fairs
Skills
- Aligns with our purpose and our values, and is excited about living those out in daily practice
- Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement
- Strong learning and growth mindset, including seeking feedback, engaging in healthy debate and using data and curiosity to inform decisions
- Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results
- At least 3 years of experience in an administrative/operational role (healthcare or startup experience strongly preferred)
- High degree of attention to detail, especially with data accuracy and system hygiene
- Comfortable, and excited about, working in a very fast paced environment often balancing multiple tasks/deadlines at once with the ability to pivot quickly to respond to the needs of the organization
- Proficient with HR Systems such as Rippling and Greenhouse Onboarding, Outlook calendaring, and Excel spreadsheets
- Clear, friendly communication style, and comfortable being a front line point of contact
- Ability to work independently, exercise discretion with sensitive information, and adapt quickly as processes evolve
- A proactive, “no task is too small” mindset and taking ownership and following through
- Ability to travel 1-2 times per year for People team offsites, or hiring fairs
- Work in administrative, and remote environments
- Communicate effectively with team members, and other stakeholders by phone, video, and through electronic systems
- Remain stationary for extended periods, consistent with job duties
- Operate standard office equipment (e.g., computers, phones)
- Formal project management experience or certification
- Experience in HR/people operations, and onboarding coordination
Benefits
- Target annual bonus of 10% of salary
- Additional incentive compensation, as applicable
- Medical insurance
- Dental insurance
- Vision insurance
- Paid parental leave
- Short- and long-term disability coverage
- Life insurance
- Flexible spending accounts
- 401(k) savings plan that includes a match
- Paid time off
- Company paid holidays
- Remote position
Company Overview