Note: The job is a remote job and is open to candidates in USA. Paychex provides payroll, HR, benefits, and advisory services through its HCM platform. The PEO Implementation Project Manager coordinates client and internal teams through employee onboarding and implementation of Paychex software and hardware, managing timelines, communications, and a successful transition to ongoing service.
Responsibilities
- Acts as a contact for the client during the implementation process to resolve issues, answer questions and ensure expectations and deadlines are met
- Manages client employees benefit onboarding process, including conducting the employee orientation meeting
- Creates and manages an implementation timeline, sets expectations and defines responsibilities with concise communication, including all tasks to be completed to ensure a successful client launch
- This position interfaces internally with Payroll and Payroll Compliance, Benefits, ACA Compliance, Human Resources, the new Client Data Team, and Sales; externally this position partners with clients, worksite employees, brokers, and vendors
- Ensure client expectations are properly set and exercises agility and strong communication skills when timelines change
- Manages changes in project scope, identifies potential risks, and devises contingency plans to ensure client needs are being met
- Manages communications and meetings with team members to ensure tasks are being completed and deadlines met
- Provides Management team with regular status reports to ensure client satisfaction and progress is being met
- Ensures a thorough transition of the client to Ongoing Service
- Makes recommendations regarding needs analysis and potential process improvements. Coordinates client training to ensure client expectations are met
Skills
- 2 years of experience in Client Onboarding
- Bachelor's Degree
- Sales
- Communication
- Needs Assessment
- Coordinating
- Management
- Project Management
- Project Scoping
- Contingency Planning
- Product Software Implementation Method
- Process Improvement
- Hardware Architecture
- Paychex
- Employee Onboarding
- Software Documentation
- Sales Management
Benefits
- For full-time employees: medical coverage
- For full-time employees: virtual wellness classes
- For full-time employees: tuition reimbursement
- For full-time employees: 401(k) + employer match
- For full-time employees: adoption assistance
- For full-time employees: financial assistance
- For full-time employees: paid time off
- For full-time employees: company holidays
- For full-time employees: culture days
- For full-time employees: comprehensive work-life balance programs
- For full-time employees: award-winning training and development programs with ongoing learning opportunities
- For full-time employees: paid time off for volunteerism
- For full-time employees: bonus
Company Overview
Company H1B Sponsorship