Note: The job is a remote job and is open to candidates in USA. Atlantic Casualty Insurance Company is an Excess and Surplus Lines insurance carrier and affiliate of the Auto-Owners Insurance Group. The P&C Business Systems Analyst analyzes system requirements and workflows, performs testing and table maintenance, documents issues and changes, and supports users and programming staff to ensure systems meet requirements and operate effectively.
Responsibilities
- Analyze, understand, and evaluate documentation to determine if all required specifications are well defined and precise
- Completes checklist on projects if available, create if applicable
- Communicate with management, end-users, team members for clarification, additional or necessary information
- Develops documentation on communications which may change or revise specifications
- Documents discrepancies found or reported on the functionality of the system
- Provide written documentation on new functionality, enhancements and/or procedural changes caused by code changes
- Responsible for documentation on all assigned tasks
- Document, update and maintain Issues list and BA's project files
- Responsible for table set-up and maintenance efforts
- Apply testing skills to ensure quality assurance on table changes, new code, modified code, or enhancements so the changes meet the specified requirements
- Follows project plans, as they are developed, to completion in a timely and efficient manner, consistent with departmental objectives
- Ensure all assignments are documented, tracked, and monitored correctly
- Communicate assignments/project(s) status on a regular basis. Inform managers, users and others as needed on status of open issues and planned resolutions to those issues. Offer ideas and/or solutions to make systems, procedures, workflows more productive and efficient
- Perform various other duties as assigned
Skills
- High school diploma or general education degree (GED); or twelve months related experience and/or training in insurance; or equivalent combination of education and experience
- Oral and written communication skills for contact with Managers, users, agents, and technical staff
- Ability to analyze and understand requirement specifications for functionality, performance, workflow, and programming needs
- Test, resolve issues, compile, and maintain detail documentation for issues, solutions, and results
- Work on multiple assignments at once in a timely and efficient manner to meet scheduled completion requirements
- Ability to work well under pressure
- Support co-workers to meet departmental objectives. Good interpersonal and organizational skills
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret an extensive variety of instructions in written or diagram form
- Reasoning; dealing with problems involving a few variables in standard situations
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle controls and talk or hear
- The employee frequently is required to sit and reach with hands and arms
- The employee is occasionally required to stand and walk
- The employee may occasionally lift and/or move up to 25 pounds
- Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus
- Travel:5%
- Knowledge of Word and Excel is highly recommended
- Experience with insurance or SQL language preferred
- Experience with insurance or SQL language preferred
Benefits
- Health, Dental & Vision plans (HSA & PPO options)
- 401(k) with company match + financial advisor access
- Tuition reimbursement & student loan assistance
- Paid parental leave
- Counseling and mental wellness support
- Flexible work and in-office schedules
- Leadership development
- Mentorship programs
- Career certifications
Company Overview
Company H1B Sponsorship