Note: The job is a remote job and is open to candidates in USA. Dayforce is a global human capital management (HCM) company, and they are seeking a Senior Payroll Tax Analyst to lead the payroll tax team. This role involves providing guidance to Payroll Tax Analysts, managing customer escalations, and ensuring payroll tax processes are executed accurately and in compliance.
Responsibilities
- Serve as the first point of contact and provide day-to-day leadership, guidance, and support to Payroll Tax Analysts
- Lead customer calls related to payroll tax escalations, providing expertise and driving successful resolution
- Deliver best practice presentations and customer-specific guidance to clients and internal teams
- Promote proactive communication by responding promptly to team members and customers and engaging additional leadership support when needed
- Drive innovative solutions and recommend process improvements that align with business strategy and operational excellence
- Share knowledge, best practices, and subject matter expertise across the team to support continuous learning and scalability
- Manage an assigned portfolio of customers while performing the responsibilities of a Payroll Tax Analyst as required
- Partner with leadership on strategic projects that support team development, operational improvements, and organizational objectives
- Demonstrate initiative by identifying opportunities, leading projects, and driving successful outcomes
Skills
- 5+ years of experience in payroll tax, payroll administration, human resources, or a related field
- High school diploma or GED required; Bachelor's degree preferred
- Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) certification required within two years of hire
- Demonstrated leadership skills with the ability to mentor and support team members
- Strong analytical, problem-solving, and decision-making abilities
- Excellent verbal and written communication skills
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Customer-focused mindset with a commitment to service excellence
- Experience leading or mentoring payroll tax professionals
- Experience presenting payroll tax best practices to customers or internal stakeholders
- Strong knowledge of payroll tax compliance, year-end processing, and W-2 reporting
- Experience driving process improvements and operational excellence initiatives
- Experience working within a managed services or payroll outsourcing environment
Benefits
- Employees and their families are eligible to participate in the following benefits programs: medical
- Dental
- Vison
- Life insurance.
- Eligible to participate in a 401k plan (plus match)
- Global Employee Stock Purchase Plan
- Unlimited Time Away From Work (in lieu of accrued vacation time)
- 10 paid US holidays
- Up to 80 hours of paid sick time
- 17 weeks of paid parental leave, subject to the terms of the applicable policy or program
- Volunteer days
- Charity, Dayforce Cares
- #LI-Remote
Company Overview
Company H1B Sponsorship