Note: The job is a remote job and is open to candidates in USA. BayCare Health System is an integrated healthcare network providing hospital, outpatient, home health, and physician services. The Patient Financial Representative administers patient accounts, handles billing and collections, resolves account inquiries, posts payments, and provides courteous customer service in a remote role with quarterly in-office meetings.
Responsibilities
- Administration of patient accounts which includes billing, collections, customer service, and cash applications
- Documents patient account activity, posts payments, implements billing guideline changes and identifies trends at a payer specific level
- Follows all established policies, procedures, industry regulations and operational standards
- Researches, resolves and responds to patient inquiries involving accounts, payments and balances
- Follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance
- Performs other duties as assigned
Skills
- Remote role with quarterly in-office meetings required
- Must reside in Florida
- The successful candidate will possess strong interpersonal and communication skills, excellent organizational abilities, proficiency with computer systems, and a commitment to providing exceptional service with professionalism, respect, and courtesy
- Required Education: High School Graduate or GED Equivalent
- Required Experience: 1 year of customer service
Benefits
- Remote role with quarterly in-office meetings required; must reside in Florida
- Benefits (Health, Dental, Vision)
- Paid time off
- Tuition reimbursement
- 401k match and additional yearly contribution
- Yearly performance appraisals and team award bonus
- Community discounts
Company Overview
Company H1B Sponsorship