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About careeraxis – Pioneering Health Solutions from Anywhere
careeraxis is a leading provider of innovative health and wellness solutions, dedicated to improving the lives of millions of members across the United States. With a strong commitment to flexibility, technology, and compassionate service, careeraxis empowers its workforce to deliver exceptional care while enjoying the freedom of remote work. As a remote‑first organization, we understand that great talent can thrive from any location, and we invest heavily in the tools, training, and culture that make this possible.
Why This Role Matters
Our Provider Data Services Senior Coordinator plays a critical role in ensuring that the information we rely on to serve our members is accurate, up‑to‑date, and compliant with industry standards. By overseeing the quality of provider data, you directly influence the speed and reliability of claims processing, member access to care, and overall network integrity. This is a unique opportunity to blend meticulous data management with collaborative problem‑solving, all while working from the comfort of your home.
Key Responsibilities
- Data Validation & Cleansing: Perform routine and complex data entry tasks, ensuring that provider records are accurate, complete, and formatted according to careeraxis standards.
- Issue Resolution: Identify, investigate, and resolve data discrepancies, including contract mismatches, missing credentials, and outdated contact information.
- Cross‑Functional Collaboration: Partner with internal teams such as Claims, Provider Relations, and IT to communicate data issues and implement corrective actions.
- Process Improvement: Conduct root‑cause analyses on recurring data problems, develop actionable recommendations, and drive continuous‑improvement initiatives across the organization.
- Documentation & Reporting: Maintain detailed logs of data changes, generate regular performance reports, and present findings to senior leadership.
- Regulatory Compliance: Ensure all provider data handling complies with HIPAA, CMS, and other relevant regulations, safeguarding member privacy at all times.
- Training & Mentorship: Provide guidance to junior staff on best practices for data entry, quality assurance, and stakeholder communication.
Essential Qualifications
- 1–2 years of experience working with provider data, preferably within a health‑care or insurance environment.
- Proficiency with Microsoft Office Suite, especially Excel (including advanced functions, pivot tables, and data validation tools).
- Demonstrated ability to manage multiple tasks in a fast‑paced, remote setting while maintaining a high level of accuracy.
- Strong written and verbal communication skills, with a track record of delivering clear, concise updates to both technical and non‑technical audiences.
- High school diploma or equivalent; additional certifications or coursework in data management, health informatics, or related fields are a plus.
Preferred Qualifications & Skills
- Experience with provider data maintenance platforms (e.g., CPB, EPDB) or similar enterprise‑level data systems.
- Knowledge of healthcare provider credentialing processes and payer contracts.
- Ability to analyze trends from periodic data reviews and translate insights into actionable process enhancements.
- Proven track record of collaborating across departments to meet or exceed performance targets.
- Comfort with remote collaboration tools such as Slack, Microsoft Teams, and project‑management software.
Core Competencies for Success
- Attention to Detail: Meticulous approach to data entry and verification, catching errors before they impact downstream processes.
- Problem‑Solving Mindset: Ability to diagnose root causes of data issues and propose sustainable solutions.
- Customer‑Centric Attitude: Commitment to delivering exceptional service to internal stakeholders and external providers.
- Adaptability: Flexibility to adjust priorities as business needs evolve, especially during peak claim periods.
- Team Orientation: Collaborative spirit that encourages knowledge sharing and collective achievement.
Career Growth & Learning Opportunities
careeraxis invests in the professional development of its employees. In this role, you will have access to:
- Structured learning pathways covering advanced data analytics, health‑care compliance, and project management.
- Mentorship programs linking you with senior leaders in Provider Operations and Business Intelligence.
- Opportunities to transition into specialized roles such as Provider Network Analyst, Data Governance Specialist, or Operations Manager.
- Regular webinars and workshops featuring industry experts on emerging trends in health‑care data management.
Work Environment & Culture at careeraxis
Our remote workforce enjoys a culture built on trust, transparency, and empowerment. Key aspects of our environment include:
- Flexibility: Choose the hours that best fit your lifestyle while meeting core business requirements.
- Inclusivity: A diverse, global team where every voice is heard and valued.
- Recognition: Regular acknowledgment of achievements through careeraxis awards, spot bonuses, and peer‑to‑peer recognition platforms.
- Well‑Being: Access to mental‑health resources, virtual fitness classes, and a supportive employee assistance program.
Compensation, Perks & Benefits
careeraxis offers a competitive hourly wage ranging from $18.50 to $35.29, commensurate with experience, education, and performance. In addition to base pay, you will be eligible for:
- Performance‑based incentives and quarterly bonus opportunities.
- Comprehensive health, dental, and vision coverage for you and eligible dependents.
- careeraxis’s 401(k) retirement plan with company matching contributions.
- Employee Stock Purchase Plan (ESPP) allowing you to buy careeraxis shares at a discounted rate.
- Fully paid life insurance, short‑term and long‑term disability coverage.
- Generous paid time off (PTO), paid holidays, and additional paid sick leave in accordance with state regulations.
- Continuous learning stipend for certifications, online courses, and professional conferences.
- Exclusive discounts on CVS pharmacy purchases and other wellness partners.
How to Apply
If you are passionate about data integrity, enjoy collaborating with cross‑functional teams, and thrive in a remote work setting, we want to hear from you. Submit your resume and a brief cover letter highlighting your relevant experience through the link below.
Your Future Starts Here
Don’t miss this chance to join careeraxis—a forward‑thinking organization where your contributions directly impact the health and well‑being of millions. Take the next step in your career and become part of a team that values excellence, innovation, and flexibility. Apply today and start shaping the future of provider data services with careeraxis!
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