Note: The job is a remote job and is open to candidates in USA. Hatch Pros Inc. is seeking a PACS / Imaging Analyst Consultant to support remote healthcare imaging operations. The role focuses on resolving PACS image-to-patient filing conflicts, following prescribed troubleshooting procedures, escalating unusual issues, and maintaining accurate task and status tracking.
Responsibilities
- Work through PACS conflict and error queues resolving image-to-patient filing issues using prescribed correction methods
- Address a range of conflict types (for example, name mismatches or missing identifiers) using established, scripted approaches per conflict category
- Escalate unusual or non-standard conflicts to the client's PACS team as needed
- Maintain accurate status reporting and task tracking within the client's project management systems as required
Skills
- Must be based in the United States and available for early East Coast meeting times
- Experience with PACS/imaging systems, ideally including archive or conflict resolution work, direct Acuo experience is a strong plus
- Comfortable with detail-oriented, prescribed troubleshooting work across multiple queues
- Comfortable working in a fully remote capacity with a distributed team
- Strong attention to detail, given the direct patient-safety implications of correct image-to-patient matching
- Direct experience with Acuo or Visage specifically
- Experience supporting PACS environments for a large hospital or health system
Benefits
- 100% Remote
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