Note: The job is a remote job and is open to candidates in USA. Instructure creates products that simplify learning and personal development and facilitate meaningful relationships. The Director of Decision Science will build and lead the decision science function, overseeing its people, roadmap, and analytical standards while guiding experiments, causal and predictive modeling, and data-informed decisions across the organization.
Responsibilities
- Build and lead the decision science team. Hire, onboard, coach, and develop a group of scientists and analysts, and own their career growth
- Set the function's strategy and roadmap. Decide which problems the team takes on, which it declines, and how success gets measured
- Partner with product, engineering, marketing, finance, and executive leadership to turn fuzzy business questions into clear analytical problems, then deliver answers people can act on
- Direct the development of predictive, prescriptive, and causal models that inform product decisions, customer retention, pricing, and operating efficiency
- Raise the bar on how insights reach decision-makers, from dashboards and metric definitions to written recommendations and executive readouts
- Present findings and recommendations to senior leaders. Say clearly what we know, what we don't, and what you'd do about it
- Grow data literacy across Instructure so teams ask sharper questions and read results correctly on their own
- Work with data engineering and platform teams to make sure the team has the data, tooling, and infrastructure it needs
- Hold the line on ethical, privacy-conscious data use, including student data. Follow applicable regulations and our own standards, and make sure your team does too
Skills
- 10 or more years of experience in data science, analytics, or decision science, including at least three years managing and developing a team
- A track record of analytical work that changed real decisions and produced measurable business results
- Deep expertise in experimental design, causal inference, statistical modeling, and machine learning, and the judgment to know which one a problem calls for
- Strong SQL skills, plus fluency in Python or R
- Experience with modern data platforms and large-scale data tools, such as Snowflake, Databricks, or Spark
- The ability to explain a complicated analysis to an executive in plain language, and to defend the method to a peer who knows the math
- A record of hiring well, developing people, and building a team culture others want to join
- Comfort setting priorities in a fast-moving environment where the questions change and the data is imperfect
- A master's or PhD in statistics, economics, computer science, operations research, applied mathematics, or a related quantitative field, or equivalent practical experience
- Experience in education technology or another B2B SaaS business
- Familiarity with subscription and product-led growth metrics, such as retention, expansion, and adoption
- Experience building an analytics or decision science function from an early stage
Benefits
- Offers Bonus
- All full-time employees participate in our ownership program
- Flexible work culture
- Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
- Comprehensive wellness programs and mental health support
- Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
- The technology and tools you need to do your best work
- Motivosity employee recognition program
- A culture rooted in inclusivity, support, and meaningful connection
Company Overview
Company H1B Sponsorship