Note: The job is a remote job and is open to candidates in USA. Red Clay Consulting is seeking a Techno-Functional Senior Consultant to support clients implementing and enhancing Oracle Utilities solutions. The role focuses on Oracle CC&B, CCS, and MDM design, development, testing, requirements gathering, troubleshooting, knowledge transfer, and advising on technical best practices.
Responsibilities
- Serve as a Techno-Functional Senior Consultant for the Client’s Oracle Utilities solution which consists of * Oracle Customer Cloud Service (CCS) * Oracle Customer Care and Billing (CC&B) * Oracle Meter Data Management (MDM)
- Collaborate with the Red Clay Lead and Project Manager to support client in identifying, quantifying, and prioritizing enhancements for backlog refinement
- Adopt client’s agile SDLC for Oracle Utilities enhancements
- Design, develop, test, and deliver prioritized enhancements
- Support client in the definition and execution of test scenarios and test cases
- Liaise between client IT and business teams to gather and validate requirements and proposed solutions
- Provide guidance, direction, and knowledge transfer (KT) to client IT resources to enable internal development of enhancements
- Advise client on technical best practices and product features
- Support troubleshooting, debugging, and defect resolution for enhancements
- Support evolution of Red Clay’s delivery methodology and capabilities through feedback from current and previous projects
Skills
- 5+ years overall relevant experience implementing and/or supporting Oracle Utilities Solutions CC&B/CCS, including consulting or services
- Utility industry experience
- Strong product knowledge of Oracle Utilities CC&B/CCS, including design, development, configuration, and enhancements
- Computer programming experience with Java and JavaScript
- Deep understanding of the Meter-to-Cash flow/Billing
- Strong knowledge of SQL
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