Note: The job is a remote job and is open to candidates in USA. Monro, Inc. is hiring an Operations Support Compliance Auditor to evaluate and audit compliance and store operational tasks. The role conducts store visits, trains teammates, supports operational initiatives, recommends process improvements, and communicates audit results to store and district leadership.
Responsibilities
- Reporting to the Director of Operations Support, this individual will evaluate, inspect, audit, and determine the effectiveness of compliance and store operational tasks
- This individual will visit store locations daily and perform regularly scheduled audits
- They must effectively establish strong credibility with the Monro Field Teammates and Field Leadership
- Maintaining a positive and constructive attitude is critical as this role sits at the crossroads between the Store Support Center and Field Management
- Participates in the following areas of focus, including but not limited to Monro Forward initiatives, DM onboarding, inventory subject matter expert, inventory analysis, safety compliance, building and equipment maintenance, and a compliance subject matter expert for major organizational initiatives
- Complete assigned Tire Cycle Counts (TCC), Oil Cycle Counts (OCC), Physical Inventories (PI), Lift Inspections, Safety Audits and Building & Equipment Inspections
- Train, as assigned, Teammates on how to complete TCC’s, OCC’s, PI’s, and Lift Inspections and Safety Inspections
- On occasion, support Loss Prevention with Investigations
- On occasion, collaborate with the Director, Internal Audit and operational functions to develop remediation activities
- Develop recommendations for process improvements and efficiencies
- On occasion will be asked to participate in POS Testing
- Assist with other projects as assigned; perform other duties as assigned
- Schedule and prepare for Store Compliance visits up to 13 weeks in advance
- Complete Lift Inspections as assigned
- Complete Asset (building and equipment), Safety and Operational readiness Audits as you visit each location
- Communicate with Store & District leadership on the audit results
- Works closely with the Field Leadership to ensure compliance initiatives are communicated and executed in a timely manner
- Builds strong partnerships in both the Store Support Center and field
Skills
- 4 plus years of Retail Management experience
- Must be able to multi-task/problem solve and possess strong analytical and time management skills
- Possess strong interpersonal skills to deal effectively with a wide variety of people assertively and confidently
- Self-directed team player with the ability to manage multiple activities
- Pro-active and process driven
- Must be a result oriented, with the ability to successfully interface with all levels and areas of the organization, establish close working relationships, and build consensus for chosen solutions
- Proven influence and collaboration skills and ability to effectively interact with management to identify, develop, and implement process compliance and improvements
- Ability to develop creative solutions to problem-solving
- Strong verbal and written communication and presentation skills, including presenting to large groups
- Must be skilled in the use of Microsoft suites of office products
- Associates or Bachelor's degree in Business or related field preferred
Benefits
- Eligible for additional compensation and incentives.
- Health Insurance
- Dental Insurance
- 401K Retirement Plan with Company Match
- Paid vacation
- Paid Holidays
- On-the-job training
- Company sponsored certifications
- Course curriculum in Monro University to help teammates advance to the next level of their careers
- Remote work arrangement
Company Overview