Note: The job is a remote job and is open to candidates in USA. ActionLink is a retail marketing solutions company that supports brand presence and technology products through retail display installations and merchandising strategies. The Temporary Operations Specialist partners with account, client, and cross-functional teams to manage project operations, timelines, performance indicators, communications, quality assurance, and process improvements.
Responsibilities
- Serve as the key point of contact and decision-making authority for the execution of client project objectives
- Support the achievement of key performance indicators for given projects by setting and managing all timelines with the client
- Meet and interface directly with client reps to develop project timelines and ensure an executable process is in place to meet deadlines
- Collaborate, communicate, and partner with all cross-functional teams to provide successful results
- If timelines are not met, this position is fully responsible for making the strategic and corresponding tactical changes required to achieve the revised program timelines
- Communicate program goals and provide strategic written communication and project oversight for all details within ActionLink management systems
- Structure and execute project-specific quality assurance analysis
- Assist with fulfillment orders and administration when needed based on capacity
- Report program performance results and initiate continuous improvements
- Adhere to the guidelines of the ActionLink Travel and Expense Policies
Skills
- Some account management or relevant business operations experience with direct client interaction
- Ability to build and foster business relationships at multiple levels
- Skilled at collaborating and problem solving with demonstrated critical thinking skills
- Proven time management and organizational skills
- Exceptional verbal and written communication skills
- Strong proficiency with Microsoft Excel
- Must have access to quiet work space with reliable high-speed internet connectivity and smartphone
- Must have and maintain a valid driver's license and be able to rent a car under ActionLink's corporate insurance standards
- Must be able to travel locally by vehicle and/or nationally by plane as needed or requested
- Minimum 2 year college degree in relevant business discipline preferred
Benefits
- Diverse mixture of remote work and market visits
- Laptop plus monthly internet/phone stipend
- W2 employment with biweekly pay schedule & direct deposit
Company Overview