Note: The job is a remote job and is open to candidates in USA. Luminultra is a global leader in applied molecular diagnostics supporting the water, energy, and food sectors. The Sales Operations Manager will optimize sales processes, systems, data, and commercial support while partnering with leadership on forecasting, performance, reporting, onboarding, and continuous improvement.
Responsibilities
- Partnering with Sales leadership on pipeline management, forecasting, KPIs, and sales performance; driving sales effectiveness, operational efficiency, and continuous improvement across the sales organization
- Building and maintaining Sales Resources such as dashboards, reports, and analytics using Salesforce, Power BI, Excel and other systems as needed
- Creating and publishing Standard Operating Procedures (SOPs) related to commercial functions, such as contract management, sales training, and pricing policy
- Identifying opportunities across the sales funnel to improve conversion, deal velocity, and efficiency
- Coordinating sales new hire onboarding and training across systems, processes, and commercial best practices
- Leading strategic and continuous improvement initiatives that strengthen scalability, data quality, and operational effectiveness
Skills
- 5+ years of experience in Sales Operations, Commercial Leadership, , Business Analytics, or a related field
- Experience supporting a B2B sales organization, ideally within a complex, technical, industrial, manufacturing, technology, or recurring-revenue environment
- Experience driving sales effectiveness through Salesforce and Power BI, including reporting, data quality, system adoption, and process improvement
- Strong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable business recommendations
- Strong project and change management skills, with the ability to lead initiatives from identifying an opportunity through implementation
- Excellent communication and collaboration skills, with the ability to influence stakeholders across multiple levels and functions
- Highly organized and detail-oriented, with a strong commitment to data accuracy, process discipline, and continuous improvement
- A Bachelor's degree in Business, Finance, Marketing, Operations, Science, Engineering, or a related field is preferred; equivalent experience will be considered
Benefits
- Remote work from Colorado, Florida, Maryland, Michigan, Texas, Louisiana, or West Virginia; hybrid work opportunities if located close to Baltimore, MD.
- Generous paid time off, including 5 paid flex/sick days, 2 volunteer days, 3 weeks of paid vacation, and paid holidays.
- Company-matched retirement savings, with a 3% company match through our 401(k) plan in the U.S. and RRSP plan in Canada.
- Company-sponsored social events and opportunities to connect with colleagues.
- Performance bonus opportunities based on target achievement.
- Comprehensive health and wellness benefits, including health, dental, vision, life, and LTD coverage, with additional benefits such as critical illness and AD&D coverage available in Canada.
- Mental health resources and an Employee Assistance Program to support overall well-being.
- Exceptional opportunities for rapid personal and professional growth.
- Hands-on experience across a wide range of responsibilities, allowing team members to develop new skills quickly and make a meaningful impact.
- Accelerated learning, clear pathways for advancement, and the opportunity to earn additional compensation by exceeding sales targets.
Company Overview