Note: The job is a remote job and is open to candidates in USA. International Justice Mission (IJM) seeks an Operations Manager, Strategy & Integration to support strategic initiatives led by the Chief of Staff to the CEO. The role coordinates enterprise strategy communications and improves planning and portfolio management processes.
Responsibilities
- Support the planning, coordination, and execution of strategic initiatives led or sponsored by the Chief of Staff, including management of GLT related work
- Develop and maintain project plans, timelines, risk reviews, mapping dependencies, and tracking milestones for priority initiatives
- Support agenda creation, preparation, and follow up from meetings, working sessions, and decision forums
- Prepare concise project status updates, briefing materials, and executive summaries for leadership audiences
- Lead implementation planning, change management, and adoption activities associated with major initiatives
- Draft, coordinate, and distribute communications owned by the Enterprise Strategy & Integration team, including strategy updates, enterprise planning communications, and enterprise calendar communications
- Support development of executive presentations, reports, memos, and briefing materials for the CEO, Global Leadership Team, and Board
- Maintain team knowledge management systems, shared repositories, templates, and communication channels
- Support continuous improvement of team communication practices and information flows
- Document, maintain, and improve enterprise planning and portfolio management processes
- Partner with the Director of Strategic Planning and Director of Portfolio Enablement to maintain core frameworks, templates, and governing documents
- Support process reviews, lessons learned, and continuous improvement efforts
- Prepare agendas, meeting materials, and pre-read packages
- Capture decisions, action items, and commitments and track follow-through to completion
- Support scheduling, coordination, and administrative activities required to enable the Chief of Staff's effectiveness
- Support cross-functional coordination across enterprise stakeholders, leadership teams, and strategic initiative owners
- Handle confidential and sensitive information with sound judgment and discretion
- Coordinate travel arrangements, expense processing, and other administrative support as needed; and
- Participation in IJM’s community of spiritual formation
Skills
- This role requires current authorization to work in the United States
- Visa sponsorship is not available for this position, now or in the future
- 5-8 years of relevant experience in operations, project management, strategy execution, program management, organizational effectiveness, communications, or executive office support
- Experience supporting complex, cross-functional initiatives in a matrixed organization
- Demonstrated ability to improve processes, establish structure, and manage multiple priorities simultaneously
- Project management and execution planning
- Strong proficiency with Microsoft PowerPoint, Excel, Word, Teams, and SharePoint
- Experience with Asana, Smartsheet, Monday.com, or similar project management platforms
- Process mapping, documentation, and workflow improvement
- Executive presentation development and written communications
- Dashboard creation, reporting, and progress tracking
- Knowledge management and document governance
- Meeting coordination and stakeholder management
- Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building
- Self-starter with strong initiative
- Disciplined with priorities
- Strong interpersonal skills and self-awareness
- Exceptional verbal and written communication
- Flexible, collaborative and eager to support others
- Effective team player who fosters collaborative environment
- Adept at creative problem solving
- All employees practice a mature orthodox Christian faith, as defined by the Apostles' Creed
- Bachelor's degree in a related field preferred
- Experience supporting senior leaders, executive offices, project management offices, or strategy functions preferred
- Experience in a global nonprofit, consulting, international development, or mission-driven organization preferred
Benefits
- Comprehensive Medical/Dental/Vision benefits
- Monthly commuter and parking benefits in the DC metro area
- Retirement benefit options
- Paid leave starting at 23 days
- 12 holidays (plus early release the day prior)
- Daily, quarterly, and annual community spiritual formation
- Robust staff care resources
- Hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates
Company Overview