Note: The job is a remote job and is open to candidates in USA. ICF is a global advisory and technology services provider. The Operations Coordinator supports the implementation, evaluation, and verification of utility-sponsored energy efficiency programs focused on commercial building systems and energy-efficient technologies. The role involves cross-functional collaboration, data analysis, application review, compliance tracking, customer support, and quality control coordination.
Responsibilities
- Work as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility-sponsored energy efficiency projects are successfully executed
- Develop and share best practices across the team and organization
- Collaborate with IT, Reporting, Marketing, and Customer Care teams
- Conduct analyses to identify trends, issues, and opportunities for improvement
- Assist with processing incoming project applications
- Review project application forms and submittals to ensure compliance with program policies and procedures
- Assign project applications for further processing and review per program policies and procedures
- Assist with customer and contractor inquiries
- Coordinate quality control follow-up on project inspections and customer surveys as appropriate
Skills
- * Bachelor's degree in a relevant field or Associates degree with minimum of 2 years of work experience
- * Application review and compliance tracking
- * Team collaboration and stakeholder communication
- * Data analysis and reporting
- * Process documentation and improvement
- * Strong time management and organizational skills
- * Advanced proficiency in Microsoft Excel
- * Analytical thinking and problem-solving
- * Effective written and verbal communication
- * Strong time management, communication, and organization skills
- * Must be experienced in Microsoft Office Suite (Excel, Outlook, PowerPoint), with demonstrated experience in Excel
- * Outstanding analytical, writing, and communication skills
- * Knowledge of the utility market (specifically energy efficiency, demand response, and distributed energy resource programs and markets)
- * Experience with Power BI (or similar data visualization tool)
- * Experience with advanced Microsoft data software such as SharePoint Lists and Power Automate
Company Overview
Company H1B Sponsorship