Note: The job is a remote job and is open to candidates in USA. Ferguson is a provider of supplies and services supporting commercial, residential, industrial, and infrastructure industries. The IT Implementation Project Manager leads the planning, coordination, and delivery of IT infrastructure projects, including network, voice, wireless, cabling, and telecommunications implementations, while managing budgets, vendors, stakeholders, and operational requirements.
Responsibilities
- Manage and deliver multiple IT infrastructure and implementation projects, ensuring scope, timelines, budgets, and business objectives are achieved
- Coordinate network, voice, wireless, cabling, and infrastructure deployments for branch and corporate locations
- Review site surveys, technical documentation, and construction plans to define project requirements and implementation plans
- Partner with Facilities, Engineering, vendors, and business collaborators on new builds, relocations, renovations, and technology upgrades
- Manage vendor relationships, including Statements of Work (SOWs), Bills of Materials (BOMs), procurement, and contractor activities
- Oversee installation, testing, and validation of infrastructure solutions, ensuring compliance with company and industry standards
- Coordinate voice, data, and network services while ensuring MDF/IDF, cabling, and hardware installations meet requirements
- Maintain project documentation, budgets, purchase orders, and updates within ServiceNow, CMDB, and project management tools
- Provide project communications, status reporting, and customer updates throughout the project lifecycle
- Collaborate with Engineering, Project Management, and Support teams to ensure successful implementations and operational readiness
- Perform additional duties as assigned
- Represent Ferguson professionally while providing excellent customer service
- Follow all company policies, procedures, and safety requirements
- Support company initiatives, goals, and continuous improvement efforts
Skills
- Solid understanding of IT infrastructure, networking, telecommunications, and implementation projects
- Understanding of project management principles and standard processes
- Experience with Microsoft Office, ServiceNow, Oracle, Visio, and related project management tools
- Strong leadership, organizational, and project coordination skills
- Good communication, presentation, and customer management abilities
- Strong analytical, problem-solving, and decision-making skills
- Ability to handle multiple priorities and adapt in a fast-paced environment
- Self-motivated with the ability to work independently and collaboratively across teams
- Good interpersonal and facilitation skills with the ability to form relationships across all levels of the organization
- 2-4 years of experience in IT project coordination/management, IT infrastructure implementation, telecommunications, networking, or a related technology environment
- Experience supporting or managing IT infrastructure projects, including structured cabling, inside and outside plant connectivity, and Ethernet and copper-based network environments
- Working knowledge of voice and data technologies, including VoIP, routing, switching, wireless networking, and telecommunications infrastructure
- Proficiency with Microsoft Office Suite and ServiceNow
- Experience with Visio, SharePoint, or other diagramming and collaboration tools
- Ability to effectively prioritize workload and manage multiple concurrent projects while meeting deadlines
- Demonstrated ability to work independently and exercise good judgment in a fast-paced environment
- Strong time management, organizational, and project coordination skills
- Exceptional attention to detail and commitment to delivering quality results
- Ability to quickly learn new technologies, processes, and business requirements and apply them effectively
- Strong analytical, problem-solving, and troubleshooting skills, with the ability to identify and resolve complex issues involving service providers, network infrastructure, hardware, and related technologies
- Excellent verbal and written communication skills, with the ability to effectively interact with technical and non-technical participants
- Proven ability to collaborate across multi-functional teams and build strong working relationships with internal associates, vendors, and project partners
Benefits
- Fully remote work arrangement; this role can be based anywhere in the United States.
- Health benefits
- Dental benefits
- Vision benefits
- Paid time off
- Life insurance
- 401(k) with a company match
- Mental health coverage
- Gender affirming benefits
- Family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
Company Overview
Company H1B Sponsorship