Note: The job is a remote job and is open to candidates in USA. Christian Veterinary Mission (CVM) is a Christ-centered, non-profit organization focused on supporting Christians in the veterinary community. The Operations Assistant role provides essential project, process, and administrative support to enhance the operations of CVM, involving tasks across human resources, IT, and organizational support.
Responsibilities
- Assist with employee benefits enrollment and administration
- Assist in hiring, onboarding, and termination process workflows and documentation. Provide support to hiring managers in this area as needed
- Support HR compliance
- Identify and help with HR process improvements and automations
- Track hardware inventory, lifecycles, warranties, and replacements
- Promote staff adoption of and compliance with cybersecurity initiatives
- Assist with emergency responses to cybersecurity incidents
- Liaise with IT managed service provider as needed and support helpdesk ticket resolution
- Verify and process vendor invoices for timely approval
- Identify staff training needs and, depending on ability, help with training
- Coordinate and implement IT projects
- Help identify technology, training, and service gaps, along with possible solutions
- Participate in the Thrive Team as requested to add administrative capacity to the team
- Help identify and curate professional development opportunities/resources for staff
- Assist in creating, administering, and analyzing surveys
- Provide project support to COO and Ministry Management department
- Assist with staff meeting and event coordination
- Provide general administrative support to COO (e.g. doing research, drafting documents reviewing reimbursement forms, creating slide decks, preparing reports & presentations, etc.)
- Develop clear standards, SOPs, and training resources as appropriate
- Order office supplies as needed
- Work closely across all departments and teams as needed, depending on assignment
- Promote a biblical understanding of Christian missions and participate in the Great Commission through operations support
- Participate in staff meetings, planning, and devotional activities
- Affirm and support CVM’s Core Organizational Documents (Vision, Mission, Statement of Faith, and Commitment of Christian Conduct) throughout all areas of work
- Perform other duties as assigned by supervisor
Skills
- Bachelor's degree from an accredited college or university recognized by the US Department of Education. Related experience may be substituted on a year-by-year basis
- A minimum of 2 years of experience, knowledge, and demonstrated success in a related field
- High emotional intelligence and cross-cultural understanding
- Humility and a good sense of humor
- High attention to detail and a high standard of excellence
- Excellent interpersonal, written, and verbal communication skills. Tact, diplomacy, and nuance
- Ability to prioritize and meet deadlines
- High degree of discretion and ability to maintain strict confidentiality
- Outgoing, collaborative, and with a strong customer service orientation
- Self-starter with a proactive, problem-solving mindset
- Comfortable working with staff at every organizational level, including presenting to leadership
- Advanced skill level in Microsoft Office 365 applications (Word, Excel, Outlook, PowerPoint, SharePoint, and OneDrive)
- Comfort with utilizing online communication and meeting tools (Microsoft Teams, Zoom)
- High aptitude and willingness for learning new software, apps, systems, and processes
- Ability to maintain primary scheduling availability that overlaps with Pacific Time Zone business hours, with the flexibility to modify schedule as needed to collaborate and communicate with staff across US time zones, which may include occasional evening or weekend work
- If not in the Lynnwood, WA office, must have the ability to successfully work remotely via consistent and reliable high-speed internet access and within a designated physical workspace free of distractions and hindrances
- Employee will be required to travel on a limited basis (approximately 2-4 trips per year). It is expected that those weeks will involve increased working hours
- Experience in a faith-based international mission agency, NGO, or other nonprofit organization is helpful but not required
- Additional skills in ADP, Adobe Pro, Canva, and SiteStacker are helpful, but not required to start
Benefits
- Limited employee benefits to part-time employees
- 11 holidays (prorated for hours)
- Paid time off
- Participation in a 403(b) retirement plan
Company Overview