Note: The job is a remote job and is open to candidates in USA. Solera is a global leader in data and software services that transforms vehicle lifecycle touchpoints into connected digital experiences. The Onsite Client Training Consultant provides on-site and remote training, implementation support, and expert advice for Auto/Mate DMS Parts applications, helping dealership clients improve efficiency and profitability.
Responsibilities
- Deliver engaging on-site consultation and training sessions during new installations of Auto/Mate Enterprise Software, fostering customer confidence and trust
- Provide expert advice to dealership management on best practices for system setup and software usage, ensuring compliance with business plans, industry trends, existing processes, and relevant laws
- Collaborate closely with dealership management to gather critical data for decision-making and reporting
- Guide customers in creating custom reports and dashboards to meet their specific reporting needs
- Ensure the successful completion of the onsite training plan by monitoring progress throughout the installation week
Skills
- 3-5+ years of dealership Fixed Ops experience required, including roles in dealership Parts department management
- Prior Auto/Mate DMS experience is a plus
- Strong experience in training and presenting, both in group settings and one-on-one
- Excellent communication skills, including effective phone communication
- 2-5+ years of on-site implementation experience preferred
- Bachelor's degree preferred or an equivalent combination of education and experience
- Proficiency in Microsoft Office Suite preferred
- Bi-lingual (English/Spanish) preferred
Benefits
- On-site or remote training work arrangement
- Traveling 75% of the time
Company Overview