Note: The job is a remote job and is open to candidates in USA. California Correctional Health Care Services is seeking a OneAdmin Planning and Operations Professional to support workforce and administrative planning initiatives. The role analyzes human capital and administrative data, develops metrics and reports, evaluates service quality, and provides actionable recommendations to stakeholders and management.
Responsibilities
- Support Executive Vice President (EVP) & Chief Administrative Officer (CAO) and administrative initiatives (e.g. workforce planning, succession planning and diversity/EEO) by consolidating data, performing in-depth analysis and evaluation, conducting quality evaluations and audits, summarizing results and key trends, updating materials, and preparing reports & presentations
- Develop a solid understanding of enterprise strategy, business line strategies, current and future workforce requirements, so that analysis are well-grounded and reflect business needs and opportunities
- Design actionable, proactive metrics that drive forecasting capabilities and strategic insights
- Managing multiple data sources and foster an in-depth understanding of the Oracle HR and other administrative databases, building queries to extract data ensuring the information are complete and accurate
- Aggregate monthly management information reports and provide other ad-hoc analytics as required
- Conduct quality evaluations for departments that report to the CAO, to ensure consistency of client service inquiries, and provide recommendations to improve individual and unit performance
- Monitor and evaluate calls, program files and ad-hoc cases for quality, and perform quality assurance checks on data reported. Collaborate with management to provide feedback, coach and support Professional staff as needed
- Assist as project Lead/coordinate to analyze department workflows. Provide an analysis and interpretation of process data, create workflow visualizations and develop recommendations to enhance existing processes
- Draft, finalize and maintain the integrity of the administrative scorecard; develop documentation and support materials by collaborating with key administrative business stakeholders
- Act as subject matter expert on all key administrative reporting systems. This includes identifying reporting and analysis problems and working with management to resolve them
- Understand and reconcile gaps/overlaps/apparent contradictions among and within reports and reporting tools, investigate possible methods of improving data collection and reporting processes for the administrative community, and ensure compliance to Administrative reporting quality standards
- Work proactively and independently with OneAdmin Planning & Operations Management to perform analysis of relevant workforce metrics, uncover and interpret trends in data, and produce substantiated recommendations
- Provide recommendations on further data and research to validate findings and design reports to key stakeholders summarizing the data and key findings
- Conduct research and complete cost benefit analysis on return on investment of systems options for administrative programs
- Create regular and ad-hoc reports, data mining, data consulting and data analysis as needed
Skills
- The successful candidate must reside in California upon appointment
Benefits
- Health Benefits Program (CalPERS)
- Retirement (CalPERS)
- Employer Health and Consolidated Benefits Contributions
- Dental, Vision
- 401(k) and 457 Deferred Compensation Plans
- Employee Assistance Program
- Group Legal Services Insurance
- Holidays, Vacation/Sick/Other Paid Leave
- Flex Elect Reimbursement Program
- Wellness and Recognition
- Alternate Work Schedules
- Transit Pass Program
- Tuition Reimbursement
- Dependent Scholarship Program
- Leadership Training
- Mentoring Program
- Expenses for attendance at required in-person onboarding at the Vacaville office are paid by State Fund
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